
Customer Service Consultant
2 days ago
**The Company**:
JK’s Client is one of the world’s largest IT service companies whose vision is to help the businesses they partner with to deliver and drive technology led transformations.
Having been ranked number one for customer satisfaction in Europe’s largest survey of service provider performance, they out-perform their peers by focusing on ensuring customer satisfaction and case efficiencies.
JK’s Client have recently ensured their call centre function has returned to the Australian economy and are seeking experienced customer service consultants to join their expanding team.
**The Role**:
Within this call centre role, you will be responsible for responding to a range of enquiries and troubleshooting needs for customers within the telecommunications sector. This will require strong interpersonal skills and the ability to assist with mobile phone connection and wireless connection problems.
To succeed in these roles, you will demonstrate a passion for helping people and a commitment to delivering high quality results. We are looking for individuals who are available to work 38 hours a week within 7am - 9pm Monday - Saturday and demonstrate reliability and consistency in their role.
Hourly casual rate of $29.59
**Requirements of the Role**:
- Previous experience within customer service roles is desirable
- Experience with or demonstrated ability to handle high volumes of calls
- Ability to problem solve and make informed decisions
- Ability to liaise between customers and stakeholders to ensure customer satisfaction
- Experience providing accurate and timely updates to customers
All successful applicants will be required to show proof of covid vaccination.
**Job Information**:
- Job Reference: 200008844_1659066279
- Salary: AU$20 - AU$30 per hour
- Salary From: £20
- Salary To: £30
- Job Industries: Call Centre and Customer Service
- Job Locations: Ballarat, Australia
- Job Types: Contract
-
Customer Service Consultant
2 days ago
Ballarat, Australia Bank Australia Full timePosted: 30/05/2025 Closing Date: 13/06/2025 Job Type: Permanent - Full Time Location: Ballarat Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement...
-
Customer Experience Manager
2 weeks ago
Ballarat, Australia Service Victoria Full timeWho we are Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...
-
Customer Service Consultant
1 week ago
Ballarat, Australia JK Personnel Full timeJK is partnering with one of the worlds’ largest IT service companies who are responsible for Telstra’s customer enquiries. With a commitment to ensuring customer satisfaction and case efficiency, they are looking at growing their Australian-based customer service team. This role will be based in Wendouree, Ballarat, commencing immediately. You will be...
-
Customer Service Officer
2 weeks ago
Ballarat, Victoria, Australia JK Personnel Full time $50,000 - $70,000 per yearCompanyLocated in Ballarat, JK's client is seeking enthusiastic Customer Service Officers to join their growing team. Specialising in inbound call centre support for the telecommunications industry and ranked number one for customer satisfaction, they are committed to delivering exceptional service and efficiency as they continue to expand. The Role:As a...
-
Telstra Retail: Part Time Customer Service
2 days ago
Ballarat, Australia Telstra Full time**Employment Type**:Permanent **Closing Date**:12 Jan 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service & Sales Consultant BALLARAT **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...
-
Customer Experience Officer
1 week ago
Ballarat, Australia Service Victoria Full time**VPS2 Customer Experience Officer (CXO) | Work Location**: Ballarat CBD | Full Time - Fixed Term (12 months) | 7.6 hours per day between 8am - 8pm Who we are Service Victoria is an Administrative Office within the Department of Premier & Cabinet charged with simplifying, improving and modernising essential government transactions and delivering customer...
-
Sales Consultant
4 weeks ago
Ballarat, Australia Brandt Group of Companies Full time{{getFormattedDealerLocation(selectedDealer)}} {{workingHours.Day}} {{workingHours.Hours}} {{selectedDealer.RequestCallbackFormTitle}} ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Ballarat Branch. About the role: You will be responsible for...
-
Sales Consultant
2 days ago
Ballarat, Australia Brandt Tractor Full time**ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS?** Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Ballarat Branch. **_About the role:_** You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service...
-
Customer Experience Officer
1 week ago
Ballarat, Australia Service Victoria Full timeLocation: Western Region | Ballarat Job type: Full time / 12 Months Organisation: Service Victoria **Salary**: $55,439 - $71,194 Occupation: Communications, Marketing and Media Reference: VG/1665591SS VPS2 Customer Experience Officer Work Location: Ballarat CBD Full Time - Fixed Term (12 months), with a view to a 12 month extension Staff will be...
-
[Urgent] Sales Consultant
3 weeks ago
Ballarat, Australia Brandt Tractor Full timeOverview ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Ballarat Branch. About the role You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service...