Trade Sales Consultant

2 days ago

Fitzroy, Australia Partale Full time

About Us
Armadillo is a truly sustainable company - for the good of the world we live in and all who journey with us. Our rugs lie lightly on this earth.
Founded in 2009 we are an Australian born company, with showrooms in Sydney, Melbourne, Brisbane, Los Angeles, New York and San Francisco.
Our rugs are handcrafted by artisans in India, Nepal and Turkey using natural materials and energy-efficient processes, designed to counteract today’s throwaway culture and stand the test of time. As a certified B Corp, we hold ourselves to the highest standards of sustainability, social responsibility and transparency.
To us, giving back is the only way forward. We donate 10% of net profits from each rug sold to The Armadillo Foundation, the philanthropic arm of our business, which is dedicated to improving lives in underprivileged communities through education, health care and environmental initiatives.

About the Opportunity
We have an exciting opportunity for a full-time, permanent Sales Consultant to join our team. Reporting to our Head of Trade, this role will combine your proven sales track record and skills with your engaging, reliable and personable nature. More than just a trade sales team member, we are seeking someone that would like to join a culture that embraces sustainability, collaboration and inclusiveness.
We pride ourselves on providing our customers with a holistic and tailored experience and access to highly professional and knowledgeable sales consultants.

Key Responsibilities
- Driving sales and cultivating growth by prospecting (through customer research, networking) and tailored outreach.
- Assist in the execution of our outreach/customer engagement tactics.
- Respond to trade inquiries in a prompt manner - Generate quotes/orders.
- Troubleshooting and claims.
- Prospecting & outreach.
- Assist Account Manager with hosting in-showroom presentations.
- Database and customer code upkeep.
- Organise sampling in/out.
- Assist Account Manager with managing sample loans.
- Assist Account Manager with sample library inventory and orders.

About You
- Relevant experience managing clientele in a sales or customer service role.
- Ability to deliver exceptional customer service in line with Armadillo brand values.
- Confidence to develop and maintain specialist knowledge of all Armadillo products.
- Willingness to learn, develop new skills, and stay abreast of industry news, developments, and best practice.
- Demonstrated experience in achieving sales targets and driving business KPIs.
- Excellent communication skills and proven ability to network and build relationships with key clientele.
- Passion for design, interiors, and architecture, with experience in these fields, is highly regarded.
- Tertiary education in a relevant field is also highly desirable.

Joining Our Team
Our people have made Armadillo the brand it is today and as such, we have created a supportive and stimulating environment that nurtures the personal and professional growth of employees at all levels. We embrace fair workplace practices, equal employment opportunity, cultural diversity, and health and wellbeing. We also proudly offer our employees:

- An Employee Assistance Program
- An annual career development fund
- A health & wellbeing allowance
- Additional leave days for community volunteering
- Generous staff discounts

How to Apply

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