Tech Infra Program Manager, Network Infrastructure

5+ years of experience managing end-to end execution of passive and active network projects using different project contract methodologies (design-build, design-bid-build)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Network Infrastructure & Deployment (NIDD) team is responsible for the physical network build and growth of Amazon Dedicated Cloud (ADC) regions and is seeking a Data Centre Technical Infrastructure Program Manager (TIPM). You will manage and coordinate complex, network build and scaling programs across multiple sites and regions. You will use your technical acumen to identify and drive innovative solutions and deliver results for the customers.
If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centres then this may be the challenge you’ve been looking for
This role will be based out of a corporate office and remote sites, international and domestic travel may be required up to 25% of the time.
Key job responsibilities
- Program management for local and geographically diverse projects to include: oversight of design, construction, and funding activities for capital improvements to operational data centres
- Project scope creation through coordination with affected partner teams
- Driving multiple electrical, fire, mechanical, and/or structural designs associated with the optimization of existing data centre
- Commercial procurement activities, contract negotiation, vendor qualification, and funding submissions
- Direct site supervision of design and construction activities for pilot projects
- Management and forecasting of program schedule and budget
- Coordination of leadership program meetings to include tracking of deliverables/action items
- Total project quality from the creation of commissioning plans to oversight of the execution
- Recording/reporting key metrics to team members, stakeholders, and leadership
- Operational support including review of procedures, best practices, and maintenance initiatives
- Management, oversight, and tracking of internal/external requests for information (RFIs) during design and construction phases
- Ability and willingness to think outside of the box to find innovative solutions to reduce costs with no impact on quality and reliability
- Complex business case analysis with justified recommendations presented to management for review in a document format
- Oversight and support for augmented third-party construction oversight personnel

About the team
Our mission is to design and deploy physical network infrastructure for Amazon Dedicated Cloud (ADC) customers globally. Our vision is to provide best-in-class, scalable, secure, and highly available physical network infrastructure to our customers and partners. We adhere to rigorous design engineering standards and leverage the latest technologies, processes, and procedures allowing us to seamlessly integrate new technologies as they emerge in alignment with global AWS standards and processes whenever possible. Deployments are executed on schedule and within budget, ensuring we stay ahead of capacity demands, delivering value to our stakeholders while maintaining the highest standard of quality.
Diverse Experiences
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that