Barista / Day Manager

6 days ago

Broadbeach, Australia Quest Coffee Roasters Full time

Banksy Bar & Kitchen is a modern cafe and espresso bar in Broadbeach, Gold Coast, QLD offering dine in and takeaway food and drink options. Coffee Beans are roasted by Quest Coffee Roasters, offered for purchase and used for coffee service. We have an opening for an experienced Barista / Day Manager at Banksy for 38hrs+ / week.

Our team is young, energised, passionate, and you’ll be supported by experienced professionals from coffee, product, business, and software backgrounds. Our goal is to build a workplace and business that gives back to society by empowering individuals, small businesses, and communities. We believe social and environmental business sustainability is essential to the health of our society.

**RESPONSIBILITIES**
- Ensure happiness and effectiveness of cafe team.
- Maintaining and enforcing high quality standards across cafe operations in food, drink, and cleanliness.
- Grow the recurring customer base and a high Google rating from their experience
- Running shifts, including open and close.
- Maintaining and enforcing high quality standards across restaurant operations in food, drink, and cleanliness.
- Ordering.
- Barista and food handling responsibilities alongside the team.
- Uplifting the cafe experience for customers.

**ABOUT YOU**

**PROFESSIONAL REQUIREMENTS**
- 2 or more years of recent experience as a day or cafe manager
- 4 or more years experience as a barista
- Strong listening and verbal communication skills
- A strong understanding of health and safety

**NICE TO HAVE**
- Certification in Hospitality or related industry.
- Baking or food handling experience.
- Marketing / photography / or writing experience

**PERSONAL REQUIREMENTS**
- Australian citizen or resident with an appropriate long term visa to work in Australia
- Availability to work at least 1 weekend day every week
- Availability to work shifts from 4:45am to 3:00pm weekdays
- Loves coffee and tea
- Own transport to and from work

**PERSONAL QUALITIES**
- You strive for open and honest communication with respect for others
- Professional demeanour and a desire to exceed expectations
- Strong customer focus and empathy
- Desire to learn
- You are reliable, punctual, and organised
- You like getting things done and care about how they get done
- You are proactive and self-directed, identifying issues and opportunities ahead of time
- You strive for achievement and making a difference

**BENEFITS**
- $60,000 - 65,000 pa salary + Super, or $33.00 to $35.00 / hr Casual Base Rate + Super, Bonuses, and Penalty Rates
- Support from a great team of professionals, fostering a collaborative and positive work environment.
- Enviable working location at a new and modern cafe in Broadbeach.

**Job Types**: Casual, Permanent, Full-time

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Christmas bonus
- Penalty rates

Application Question(s):

- Why do you want to work at Quest Coffee Roasters?
- If you're on a VISA, what VISA are you on?

**Experience**:

- Barista: 3 years (required)
- Cafe / Day Management: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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