Barista / Day Manager

1 week ago

Broadbeach, Australia Quest Coffee Roasters Full time

Banksy Bar & Kitchen is a modern cafe and cocktail bar in Broadbeach, Gold Coast, QLD offering dine in and takeaway food and drink options. There is seating for 60-80 customers. Our focus is giving customers a comfortable and welcoming experience where ever detail has been considered for their comfort and enjoyment. Our coffee beans are certified organic, roasted by Quest Coffee Roasters, offered for purchase and used for coffee service. We have an opening for an experienced Barista / Day Manager at Banksy for 38hrs+ / week. Casual full time hours with option to switch to full time after 3 months.

Our team is young, energised, passionate, and you’ll be supported by experienced professionals from coffee, product, business, and software backgrounds. Our goal is to build a workplace and business that gives back to society by empowering individuals, small businesses, and communities. We believe social and environmental business sustainability is essential to the health of our society.

**RESPONSIBILITIES**
- Ensure happiness and effectiveness of cafe team.
- Maintaining and enforcing high quality standards across cafe operations in food, drink, and cleanliness.
- Grow the recurring customer base and a high Google rating from their experience
- Running shifts, including open and close.
- Ordering.
- Barista and food handling responsibilities alongside the team.
- Uplifting the cafe experience for customers.

**ABOUT YOU**

PROFESSIONAL REQUIREMENTS
- 2 or more years of recent experience as a day or cafe manager
- 4 or more years experience as a barista
- Strong listening and verbal communication skills
- A strong understanding of health and safety
- RSA

NICE TO HAVE
- Certification in Hospitality or related industry.
- Baking or food handling experience.
- Marketing / photography / or writing experience

PERSONAL REQUIREMENTS
- Australian citizen or resident with an appropriate long term visa to work in Australia
- Availability to work at least 1 weekend day every week
- Availability to work shifts from 4:45am to 3:00pm weekdays
- Loves coffee and tea
- Own transport to and from work

PERSONAL QUALITIES
- You strive for open and honest communication with respect for others
- Professional demeanour and a desire to exceed expectations
- Strong customer focus and empathy
- Desire to learn
- You are reliable, punctual, and organised
- You like getting things done and care about how they get done
- You are proactive and self-directed, identifying issues and opportunities ahead of time
- You strive for achievement and making a difference

**BENEFITS**
- Casual $34.00 to $36.00 / hr Base Rate + Super, Bonuses, and Penalty Rates
- Support from a great team of professionals, fostering a collaborative and positive work environment
- Exciting new location in Broadbeach
- Path to full time position

**Job Types**: Permanent, Casual

Pay: $60,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

Application Question(s):

- If you're on a VISA, what VISA are you on?
- How many hours are you looking for each week?
- Why do you think you'll be a good fit for this position?

**Experience**:

- Cafe / Day Management: 1 year (required)
- Barista: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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