Systems Administration Officer

We have a fantastic opportunity for a Systems Administration Officer to join our Tweed Holiday Parks team.

**About the role**:

- Provide technical support for staff in relation to the hardware and software of our Information Systems
- Quality control of existing IT infrastructure of the holiday parks, ensuring maintenance and daily tasks including backups, equipment inventories and system performance checks

**What's on offer**:

- a base salary ranging from $1,282.38 per week with competency-based increments up to $1,505.56 per week, plus 10.5% super
- 70 hour, 9 day fortnight
- training and development opportunities
- flexible work options for a healthy work/life balance
- generous employment conditions (we have too many to list - **click here** for more).

**We are seeking**:

- Ability to communicate effectively with others, both orally and in writing.
- Flexibility, self-motivated and self-managing, with a strong sense of team and the ability to work independently
- Industry experience in a similar role
- Experience with a range of IT products and software, Microsoft Office 365, PC hardware and mobile devices
- Can-do attitude with great customer service.

**About us**:

- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Join an **employer of choice**. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

**Where it's located**:
This position is based in Tweed Heads, and can be directed to work from any Council work site.

**Position closes**:
**Click here to view the Position Description**

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

**Pre-Employment Screening**:
Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

- Background screening - verifies that the information you have provided throughout the recruitment process is true and correct. Click here for more information.

**How To Apply**:
You may wish to prepare your responses in a Word document. You can then COPY and PASTE your answers from Word into the below fields:

- Have your Resume document ready to go.
- Fill out all questions below. Click 'Next'. For tips on how to address the selection criteria, **click here**
- You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.

**If you'd like to COPY and PASTE selection criteria fields into a separate Word document to work on over time, please find them listed below**:
Essential:
1. Demonstrated extensive industry experience in a similar role.
2. Demonstrated experience with a range of IT products and software, Microsoft Office 365, PC hardware, printers, scanners, computer peripherals and mobile devices.
3. Demonstrated experience in LAN and WAN Network management and maintenance.
4. Demonstrated knowledge and experience in the administration and support of network and telecommunications infrastructure.
5. Demonstrated experience in Data and Infrastructure Backup management and maintenance.
6. Demonstrated experience in Desktop troubleshooting and ability to gather and analyse information to resolve technical hardware and software related issues
7. Demonstrated high level of interpersonal and customer service skills and the ability to work with staff and external personnel at all levels.
Desirable:
8. Knowledge of business processes in relation to Local Government.

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