Martech Delivery Lead

**Job no**: 527438
**Brand**: Leisure*
**Work type**: Full time
**Location**: Queensland
**Categories**: Marketing, Web, Creative & UX, Information & Technology, Leadership

As the Martech Delivery Lead, you will be responsible for overseeing the success of our Global Leisure Martech initiatives. Your role will involve leading a team of talented developers to create innovative marketing solutions using the Salesforce Marketing Cloud platform and other MarTech tools.

**Who you are**:

- 3 years of experience managing a team
- Experience as a technical business analyst
- Strong understanding of Agile methodologies (Scrum, Kanban)
- Experience with Salesforce Marketing Cloud and other relevant MarTech tools
- Knowledge of software development methodologies and best practices
- Experience with using JIRA and Confluence
- Experience with data integration and API concepts (preferred)
- Experience working in a marketing department (preferred)

**What you'll be doing**:

- Lead across all MarTech developers and foster a collaborative and high performing culture
- Assign tasks, set clear expectations, and provide regular feedback to the team
- Helping to define and refine solution requirements ready for prioritisation and development
- Lead testing with documentation and execution
- Run regular showcases
- Manage the end-to-end delivery of MarTech projects, ensuring they are aligned with business goals and delivered on time and within budget
- Plan, prioritise, and track project timelines and milestones
- Identify and mitigate project risks and issues
- Key role in agile software development, including estimations, planning, user story acceptance and release activities
- Manage the product backlog, including prioritisation, grooming and defect
- Stay up-to-date with the latest trends and technologies in the MarTech industry
- Provide technical guidance and support to the development team
- Collaborate with business analysts and other stakeholders to translate business requirements into technical solutions
- Implement robust quality assurance processes to ensure the delivery of high-quality solutions
- Conduct regular code reviews and testing to identify and fix defects
- Monitor system performance and address any issues promptly
- Prioritise defects and code reviews by peers

**What you'll Enjoy**:

- ️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._

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**Applications close**: