Customer Experience Specialist

24 hours ago

Sydney, Australia Inchcape Full time

**Locations**: Parramatta and Artarmon
- **Competitive Base Salary + Team-Based Incentives**:

- Do you thrive in a sales environment, driven by the thrill of closing deals and creating exceptional customer experiences?
- Passionate about cars and eager to join an innovative, world-class team?

Your future is here with Trivett Automotive Retail, part of the global powerhouse Inchcape, spanning nearly 30 countries and representing legendary brands Subaru and Peugeot.

At Inchcape, we’re not just in the business of automotive retail—we’re defining its future. With a focus on innovation, integrity, and teamwork, we’re committed to exceptional customer service, and we want you to be part of that journey.

As the **Customer Experience Specialist**, you’ll be at the heart of our customer’s journey, guiding them from that first conversation all the way to their new set of keys. In-store, you’ll provide an effortless, customized buying experience that leaves a lasting impression.

**You will**:

- Use your expert knowledge to showcase our vehicles’ standout features, confidently highlighting their benefits.
- Build connections and engage with customers, listen to their needs, and recommend solutions tailored to them.
- Drive the sale, taking charge of the entire process—introductions, test drives, trade-ins, paperwork, and post-sale follow-ups.
- Use Salesforce and other digital tools to manage customer data and ensure smooth, efficient sales activity.
- Work across departments to deliver a seamless, customer-first experience, both in-store and online.

**What You Bring to the Table**:

- A driven go-getter attitude with proven success in sales roles working with KPI's, and a love for customer interaction.
- Ability to thrive in a high-energy environment, juggling multiple tasks with enthusiasm for automotive sales.
- Passion for delivering premium customer experiences.
- Excellent communication skills, digital fluency, and confidence with MS Office.
- Flexibility to work Saturdays (with a weekday off).
- A valid driver’s licence.

**What’s in It for You?**
- **Career Advancement**: Unlock opportunities for global growth within our organization.
- **Rewarding Compensation**: Competitive salary package with team-based incentives.
- **Dynamic Team Culture**: Join a supportive, fun, and collaborative team where work is something you’ll look forward to.
- **Perks**: Enjoy Wellbeing & Volunteering Leave, vehicle rental discounts, and more

**Start Your Journey with Us

  • Customer Experience Specialist

    1 week ago

    Sydney, Australia Give A Grad A Go Full time

    Salary between $60k - $70k + super (depending on experience) - Lots of social events plus an annual offsite. - $5,000 in additional tax benefits with salary packaging **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams...

  • Customer Experience Specialist

    6 days ago

    Sydney, Australia Pet Circle Full time

    Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it. Founded in Sydney, our team of 500+ pet...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, Australia Talent International Full time

    **Job Details**: **Location** **Salary** $60000 - $75000 per annum **Job Type** Full Time **Ref** JO- 2208-560149 **Contact** Carly Llorente **Posted** 27 minutes ago **Who we are**: *** We're Talent, a leading tech and digital recruitment specialist, with a presence across 16 cities and a yearly revenue close to $600+ million, we're proud to...

  • Customer Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia Employment Hero Full time $60,000 - $120,000 per year

    Our mission and where you fit inAt Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in and we have no...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, Australia Inchcape Full time

    Are you passionate about delivering exceptional customer service and closing the **sale**? - Do you love cars and want to be part of a dynamic, innovative team? Look no further! At **Trivett Automotive Retail**, we’re part of the global **Inchcape** family, a leading name in the automotive world with operations in nearly 30 countries. Representing iconic...

  • Customer Experience Specialist

    1 day ago

    Sydney, Australia Inchcape Full time

    **Locations: Parramatta**: - Are you passionate about delivering exceptional service and closing the sale? - Do you love cars and want to be part of a dynamic, innovative team? Look no further! At **Trivett Automotive Retail**, we’re part of the global **Inchcape** family, a leading name in the automotive world with operations in nearly 30 countries....

  • Customer Experience Specialist

    1 day ago

    Sydney, Australia Inchcape Full time

    Are you passionate about delivering exceptional service and closing the sale? - Do you love cars and want to be part of a dynamic, innovative team? Look no further! At **Trivett Automotive Retail**, we’re part of the global **Inchcape** family, a leading name in the automotive world with operations in nearly 30 countries. Representing iconic brands like...

  • Customer Experience Specialist

    1 week ago

    Sydney, Australia Inchcape Full time

    **Rotating roster - shifts from Monday to Sunday**: - **Hours rostered between 8am-8pm**: - **Hybrid working** Located Greystanes with parking onsite If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team! At Trivett Automotive Retail (Subaru), we prioritize exceptional...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Karmo Full time $60,000 - $80,000 per year

    Ready to be part of something different? At Karmo, we're transforming the way Australians think about cars. Forget the hassle of ownership, our flexible car subscription model puts people in the driver's seat with freedom and choice.As a Customer Experience Specialist, you'll be the go-to advisor helping customers find the right vehicle to fit their...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, Australia Hatch Full time

    ** This role is at Zip (not for Hatch)** Hatch is supporting Zip to find a great Customer Experience Specialist to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Zip. **About the role at Zip** The backbone of...