Work Order Manager

2 weeks ago

Canberra, Australia Swan Global WLL Full time

Hiring **Work Order Manager**

**Salary
- TBD**

**Key Responsibilities**:

- **Work Order Planning & Scheduling**
- Receive and prioritize work orders (routine maintenance, emergency repairs, inspections).
- Assign tasks to in-house crews/subcontractors based on:

- Urgency (e.g., potholes vs. scheduled drainage cleaning).
- Resource availability (equipment, manpower, permits).
- Coordinate with Planning Engineer to align with long-term maintenance programs.
- **Field Execution & Compliance**
- Ensure 100% work order closure within Client’s SLA timeframes (e.g., 24h for critical repairs).
- Verify quality of work (jointly with QA/QC Team) against QCS 2014 standards.
- Monitor HSE compliance (e.g., permits for hot works near oil/gas zones).
- **Digital & Reporting Systems**
- Maintain CMMS (Computerized Maintenance Management System) for:

- Real-time work order tracking (e.g., SAP, Maximo).
- Historical data analysis (trends in pavement failures, drainage blockages).
- Generate daily/weekly reports for Client on:

- Backlog (aging work orders).
- Productivity (man-hours per task).
- **Stakeholder Coordination**
- Liaise with Traffic Ops Manager for lane closures/diversions.
- Escalate delays (e.g., material shortages) to the Project Controls Manager.
- Interface with QatarEnergy for work near Dukhan Field access roads.
- **Mandatory Requirements**:

- **Education**:

- Bachelor’s in Civil Engineering, Diploma (2 years) Construction Management, or related field (WHED-recognized).
- MMUP/UPDA Certification (Grade C or above for engineers).
- **Experience**:

- 10+ years in work order/maintenance management, with 5+ years in roads/highway O&M.
- Oil and gas EPC or construction projects experiences is preferred.
- International experience outside MENA (preferred in desert/remote environments).
- **Technical Skills**:

- Advanced CMMS proficiency (e.g., Oracle Unifier, Client's systems).
- Knowledge of FIDIC contracts and performance-based O&M.

Ability to commute/relocate:

- Australian Capital Territory, ACT: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience in roads/highway O&M?

Work Authorisation:

- Australia (preferred)

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