Library Technical Officer

4 days ago

Perth, Australia City of Perth Full time

City Culture | Community Development
- **$88,388 - $93,602 per annum, plus superannuation**:

- **Full-time, permanent**:

- **CBD Location | City of Perth Library**

As the capital city of Western Australia, the City of Perth is a Local Government that is ambitious for the future. To achieve our aims, we recruit the very best people who understand the City exists to enable and deliver the aspirations of the community.

**The Opportunity**

As the Library Technical Officer at the City of Perth Library, you will be responsible for maintaining operational library hardware and software, including the library's printing, copying and scanning services, mobile duress system, audio-visual equipment, and all public computers within the library. The role supports the Team Leader Technical Services in troubleshooting the integrated library management system and the library's digital resources. The position assists with training library staff in using online resources and technology, answers patron queries, and contributes to digital literacy programs for the public.

Reporting to the Technical Services Team Leader at our City of Perth Library, your key responsibilities will include:

- Ensuring the smooth operation of the library's information technology hardware, such as RFID equipment, public computers, digital signage, the mobile duress system, and library audio-visual equipment;
- Managing the functionality and upkeep of library-specific software, including single-state systems and antivirus programs;
- Troubleshooting and resolving issues encountered by library patrons with printing, scanning, and copying services; and Providing training and support to library staff on the use of corporate and library-specific hardware and software through structured information sessions and ad hoc training as needed.

**About You**

To succeed in this role, you will possess:

- Knowledge of public library services and specialised library technologies, such as RFID technology and library authentication methods;
- Qualification as a Library Technician with recent practical experience, or 3 years relevant industry experience;
- Experience with multi-function devices to support printing, copying and scanning by the public and a wide range of computer hardware and software, including Windows 10, Windows 11, and Office 365; and
- Strong verbal and written communication skills, with well development problem solving and demonstrated initiative to resolve technical issues in a Library environment.

Above all, you will live our values of Commitment, Teamwork, Courage and Respect that allow us to come together to lead and support the community.

Please view the attached Application Pack to learn more about the role and working at the City. When applying, please address the Essential and Desirable selection criteria.

**Eligibility**

To be eligible to work for us, you will need to demonstrate:

- A right to work in Australia (eg. a birth certificate, current passport or current visa); A satisfactory National Police Clearance (dated within 3 months).

**How to Apply**

**The Application Process**

Applications for this position will close at **5PM AWST on Monday 28**th** April 2025**. Applications may be considered, and interviews conducted prior to, the closing date.

Applicants may also be considered for similar positions within the City of Perth.

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