Guest Service Agent

6 days ago

Doncaster, Australia MERCURE Full time

**Company Description**
Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

**Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline? Come on in and check them out**

The Guest Service Agents are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes check-ins, check-outs and occasional reservations, the real excitement comes from creating friendships with guests and creating memorable moments.
**Qualifications**
- Previous experience working in hotel / resort / hospitality settings is preferred.
- 12 months minimum Customer Service Experience
- Experienced using Computer Systems, POS systems preferred

**Additional Information**:

- The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:_
- _ Ongoing Career and Professional Development Opportunities_
- _ A Rewarding Work Environment_
- _ Global Discounts on Hotel Accommodation & Food and Beverage_

**_ Click 'Apply' today to begin your journey with Accor Hotels._

  • Guest Service Agent

    7 days ago

    Doncaster, Victoria, Australia Mercure Hotels Full time $45,000 - $60,000 per year

    Company DescriptionMercure Melbourne Doncaster is a 183 room & suite hotel is Australia's first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD...

  • Sales and Guest Experience Manager

    1 week ago

    Doncaster, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Aquarena Aquatic and Leisure Centre, Doncaster 3108** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - This is an amazing opportunity to lead a high performing team to achieve fantastic health and participation outcomes for...

  • Food and Beverage Attendant

    2 days ago

    Doncaster, Victoria, Australia MERCURE IT Full time $45,000 - $60,000 per year

    Job DescriptionWe are currently seekingPart timeFood & Beverage Attendants, with a combination of breakfast, lunch and dinner service as well as conferencing tasks, this role has plenty of variety.You'll work alongside the Food and Beverage Team Leaders, Supervisors & Managers to ensure seamless guest experiences.Your role includes the following tasks (but...

  • Food and Beverage Attendant

    2 days ago

    Doncaster, Australia MERCURE Full time

    **Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...

  • Store Lead

    2 days ago

    Doncaster, Australia Amer Sports Full time

    **About ARC’TERYX** Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production. The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivaled...

  • Overnight Gaming Attendant

    7 days ago

    Doncaster, Australia ALH Hotels Full time

    About the Role **Overnight Gaming Attendant | Doncaster Hotel | Dream big with us!** “Let’s go to the pub!” Chances are, it’s one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub’s story. With great gaming comes great responsibility!...

  • Operations Manager

    7 days ago

    Doncaster, Australia MERCURE Full time

    **Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...

  • Food and Beverage Attendant

    2 days ago

    Doncaster, Victoria, Australia Mercure Hotels Full time $40,000 - $60,000 per year

    Company DescriptionMercure Melbourne Doncaster is a 183 room & suite hotel is Australia's first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD...

  • Food and Beverage Attendant

    4 days ago

    Doncaster, Victoria, Australia MERCURE Full time $45,000 - $65,000 per year

    Company Description Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia's first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the...

  • Assistant Manager

    2 weeks ago

    Doncaster, Australia kikki.K Full time

    Work collaboratively with best in class, talented, motivated team every day. - Permanent Part Time Opportunity - Generous team member discount across Brandbank brands. **Through beautiful Swedish design, we inspire and empower people the world over to live their best life every day** **DREAM. DO. ENJOY. SHARE** We're looking for a passionate, determined,...