Guest Service Agent

5 days ago

Doncaster, Australia MERCURE Full time

**Company Description**
Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

**Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline? Come on in and check them out**

The Guest Service Agents are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes check-ins, check-outs and occasional reservations, the real excitement comes from creating friendships with guests and creating memorable moments.
**Qualifications**
- Previous experience working in hotel / resort / hospitality settings is preferred.
- 12 months minimum Customer Service Experience
- Experienced using Computer Systems, POS systems preferred

**Additional Information**:

- The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:_
- _ Ongoing Career and Professional Development Opportunities_
- _ A Rewarding Work Environment_
- _ Global Discounts on Hotel Accommodation & Food and Beverage_

**_ Click 'Apply' today to begin your journey with Accor Hotels._

  • Sales and Guest Experience Manager

    1 week ago

    Doncaster, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Aquarena Aquatic and Leisure Centre, Doncaster 3108** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - This is an amazing opportunity to lead a high performing team to achieve fantastic health and participation outcomes for...

  • Assistant Front Office Manager

    6 days ago

    Doncaster, Australia MERCURE Full time

    **Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...

  • Bartender

    6 days ago

    Doncaster, Australia TGI Fridays Full time

    Born in New York in 1965, TGI FRIDAYS is now the world's largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries. Our brand has been built on an awesome history of innovation and doing things differently. In Australia, we currently have 18 restaurants in Victoria, New South Wales, South Australia, Queensland and...

  • Waiter/waitress

    2 weeks ago

    Doncaster, Australia TGI Fridays Full time

    **Unleash Your Passion for Flavor at TGI Fridays!** Are you a foodie with a flair for delivering exceptional guest experiences? Do you thrive in a dynamic, lively atmosphere? If you're ready to bring your A-game to the food and beverage world, we want YOU at **TGI Fridays Doncaster!** **Join the Friday Fever!** We're seeking enthusiastic, customer-focused...

  • Room Attendants

    1 day ago

    Doncaster, Australia MERCURE Full time

    **Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...

  • Public Area Cleaner/houseman

    6 days ago

    Doncaster, Australia MERCURE Full time

    **Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...

  • Dawn Host

    2 weeks ago

    Doncaster, Australia LOVELY PANCAKES PTY LTD Full time

    **Dawn Host** Are you a night owl with a passion for providing exceptional service? The Pancake Parlour is famous for its iconic 24/7 service and is on the hunt for enthusiastic, energetic service superstars to join our overnight team! If you thrive in a fast-paced, lively environment and love creating memorable experiences for guests, this is the perfect...

  • Sales Associate

    2 weeks ago

    Doncaster, Australia Porter Davis Full time

    Join an experienced and motivated team to set you up for success - Develop yourself personally and professionally | Part Time Weekend work - Vibrant and innovative work practices | Supportive team **Full Job Description**: Porter Davis is a building company, right? Yes, we are, but we’re also so much more. We’re a group of passionate professionals who...

  • Food and Beverage Attendant

    2 days ago

    Doncaster, Australia MERCURE Full time

    **Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...

  • Store Lead

    2 days ago

    Doncaster, Australia Amer Sports Full time

    **About ARC’TERYX** Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production. The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivaled...