Operations Manager
2 days ago
**Company Description**
Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.
**Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline? Come on in and check them out**
Reporting directly to the General Manager, the Operations Manager will oversee the entire operations of the Hotel and deal effectively with guests and team members while keeping the hotel running smoothly
- Manage day-to-day hotel operations, ensuring the efficient running of all departments.
- Lead, train, and motivate a team of department heads and staff members, fostering a positive and collaborative work environment.
- Ensure exceptional service levels are maintained across all departments, resolving guest issues and concerns promptly and professionally.
- Monitor and manage operational budgets, control costs, and improve profitability through strategic planning and resource optimisation.
- Implement and uphold hotel policies and procedures to meet company standards and local regulations.
- Work closely with the General Manager and other senior leaders to develop and execute operational strategies.
**Qualifications**
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong leadership and team management skills with a focus on operational efficiency.
- In-depth knowledge of hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
- Excellent communication, interpersonal, and problem-solving abilities.
- Ability to make quick, effective decisions and manage multiple tasks simultaneously.
- Financial acumen with experience in budgeting, cost control, and performance analysis.
- Strong understanding of guest service and satisfaction.
- Flexible, proactive, and able to thrive in a fast-paced environment.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
**Additional Information** What is in it for you**:
- Training & development within an experienced team environment
- Career opportunities within our hotel and/or the Accor Group
- Worldwide Accor Hotel accommodation discounts, free on-site car parking, yearly free 1 night’s accommodation plus more
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS
-
Supervisor at The Pancake Parlour
2 weeks ago
Doncaster, Australia PG Operations Pty Ltd Full time**We are stacked with opportunities! At The Pancake Parlour we provide**: - **Amazing discounts** on our Lovely! menu items - **Career development** - our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors - The opportunity to **gain valuable experience in areas like...
-
Supervisor at The Pancake Parlour
2 days ago
Doncaster, Australia PG Operations Pty Ltd Full time**We are stacked with opportunities! At The Pancake Parlour we provide**: - **Amazing discounts** on our Lovely! menu items - **Career development** - our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors - The opportunity to **gain valuable experience in areas like...
-
Contact Centre Operations Lead
3 hours ago
Doncaster, Australia Global 360 Full timeDue to continued business growth, an exciting opportunity is available for a dedicated and hardworking individual to join our Customer Connect Team in the position of National Customer Connect Lead for Johns Lyng Group. - Doncaster, VIC Location - Great Career Progression Opportunities - Permanent, Full-Time Employment **The Company**: Positioned as one of...
-
Store Manager/assistant Manager
1 week ago
Doncaster, Australia Miniso Winky Australia Pty Ltd Full time**About the Role**: As the Store Manager/Assistant Store Manager at Miniso, you will play a critical role in driving the store’s success. You will be responsible for overseeing daily operations, leading and developing your team, and ensuring that every customer leaves with a positive shopping experience. Your leadership and management skills will be...
-
Store Manager
2 weeks ago
Doncaster, Australia Dangerfield Full timePosition - Store Manager - Work Type - Full - Time - Location - Doncaster - Specific Requirements **WE’RE HIRING - STORE MANAGER, DONCASTER!** The original cult classic, born in Melbourne in 1986, Dangerfield is an alternative fashion brand influenced by youth culture - blending vintage vibes with modern style. We're known for our bold prints, unique...
-
Retail Manager
4 days ago
Doncaster, Victoria, Australia SHYUN RAMEN PTY LTD Full time $70,000 - $85,000 per yearRetail Manager – Fish Pier DoncasterLocation: Shop G216A Westfield Doncaster 619 Doncaster Road Doncaster, 3108Business Website: Employment Type: Full-timeSalary Range: $70,000 – $85,000 per annum (plus superannuation) for 38 hours per weekFish Pier is a leading fresh seafood retailer dedicated to providing customers with premium quality seafood,...
-
Venue Manager
2 days ago
Doncaster, Australia Belgravia Health & Leisure Group Pty Ltd Full time**VIC, Aquarena Aquatic and Leisure Centre, Doncaster 3108** - Are you an outstanding people leader, ready to coach, inspire and lead a cross-functional team at our award winning facility? - Do you have a successful track record in managing leisure facilities, marketing, sales, projects and management? - This is an amazing opportunity to lead a high...
-
Assistant Venue Manager
1 week ago
Doncaster, Australia TGI Fridays Full timeBorn in New York City in 1965, TGI FRIDAYS is the world’s largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries. **What We Are After!**! We are looking for a hard-working and vibrant Assistant Venue Manager to join our team at **TGI Friday's Doncaster restaurant.** We need a passionate and experienced...
-
Food & Beverage Manager
2 weeks ago
Doncaster, Australia MERCURE Full time**Company Description** Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to...
-
Assistant Venue Manager
4 days ago
Doncaster, Australia The Sporting Globe Full time**Join Our Team as an Assistant Venue Manager at Sporting Globe Bar!** The Sporting Globe Bar and Grill is a popular sports bar and grill chain that offers function, casual dining, and a large bar space with TAB based in Australia. With locations across the country, it has become a destination for sports enthusiasts, offering a unique dining experience and...