Investigation Officer

2 days ago

Melbourne, Australia Office of the Ombudsman Victoria Full time

Location: Melbourne | CBD

Job type: Full time / 12

Organisation: Office of the Ombudsman Victoria

**Salary**: $95,102 - $107,905

Occupation: Regulatory Governance and Compliance

Reference: VG/SF/IN/1819879

The Investigation Officer role works in the Investigations team and provides timely, complaint handling, assessment and investigation expertise across key projects. These may include: - Conducting research and preparation of submissions to external bodies;
- Providing specialist advice on, or leading projects to develop internal policies, procedures and guidelines;
- Leading or assisting with investigations, complex complaints and own motion proposals.

The Victorian Ombudsman (VO) is independent of Government and answerable to the Victorian Parliament, in part through the Integrity and Oversight Committee of the Parliament.

The VO provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The _Ombudsman Act 1973_ is the governing legislation.

The VO's role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the _Charter of Human Rights and Responsibilities Act 2006 _(Vic) and that human rights have been taken into consideration in decision making.

**The role**:
The Investigation Officer role works in the Investigations team and provides timely, complaint handling, assessment and investigation expertise across key projects.

These may include:

- Conducting research and preparation of submissions to external bodies;
- Providing specialist advice on, or leading projects to develop internal policies, procedures and guidelines;
- Leading or assisting with investigations, complex complaints and own motion proposals.

Please review the position description for full details.

**How to apply**:
To be considered for this role, you must include:

- a 1-page Cover Letter addressing the **Key Selection Criteria**.
- a Resume, no longer than 5 pages.

Applications close **midnight Sunday 29 September 2024.**

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

VO is committed to supporting our employees work and life balance commitments. All requests for flexible working arrangements will be considered in line with operational requirements.
- Criminal Record check
- Working with Children check
- Statutory Declaration
- Confidentiality Agreement
- Conflict of Interest check

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