Bottle Shop Manager

Join a dynamic hospitality group
- Vibrant team and inclusive working environment
- Friendly hotel and a local favourite

Laundy Hotels are seeking an experienced Bottle Shop Manager to join the team at Plumpton Hotel and help us continue to grow.

Plumpton Hotel located in the heart of Glendenning. Our Cellarbrations Superstore has it all Our bottle shop is a community-focused hub where customers can explore unique and high-quality beverages in a welcoming environment.

**WHY LAUNDY HOTELS?**
Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement.

The Laundy’s learned hospitality the old-fashioned way. We encourage an innovative and creative mindset, that can be translated into both our people and those we service. Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do - all whilst delivering an exceptional customer experience to our communities.

**THE OPPORTUNITY**
As a Bottle Shop Manager at Plumpton Hotel, you are responsible for but not limited to:

- Customer service, cross-selling and up-selling to maximise sales
- Manage and liaise with suppliers and Senior Management
- General maintenance and cleanliness of the cellar and loading dock areas
- Be across stocktake procedures, and implement controls & solutions as needed
- Managing a small team of staff including rostering, training and hiring
- All aspects of stock control including ordering, goods received, stock rotation, meeting profit targets, stocktakes and data entry
- Upholding the venue’s strong values on customer service and store presentation
- Building and maintaining relationships with key suppliers

**WHO ARE YOU**
As a driven, passionate and focused individual you will possess the following attributes and skills:

- Minimum 2+ years' liquor retail management experience
- Exceptional eye for detail
- Immaculate presentation paralleled with hands on service delivery
- Excellent communication; written and verbal
- Strong financial acumen
- Exceptional understanding or all liquor categories
- Current RSA Certificate