Café & Bar Supervisor

1 week ago

Cleveland, Australia Lighthouse Restaurant Full time

Key Responsibilities:
**Operational Management**:

- Supervise and coordinate daily café and bar operations.
- Ensure compliance with health and safety regulations.
- Manage inventory, order supplies, and monitor stock levels.
- Implement and maintain standard operating procedures.
- Handle customer inquiries and resolve issues promptly.

**Staff Management**:

- Recruit, train, and supervise cafe staff.
- Create staff schedules and manage labour costs.
- Foster a positive and productive work environment.
- Conduct performance evaluations and provide constructive feedback.
- Address staff concerns and resolve conflicts.

**Customer Service**:

- Ensure a high standard of customer service is maintained.
- Interact with customers to gather feedback and address concerns.
- Implement strategies to enhance the overall customer experience.
- Monitor and uphold cleanliness and hygiene standards.

**Qualifications**:

- Proven experience in café, bar or hospitality management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food and beverage industry trends.
- Ability to work flexible hours, including weekends and evenings.
- Understanding of health and safety regulations.
- Proficient in Microsoft Office and point-of-sale systems.

Join our team at The Lighthouse and be a part of a vibrant and thriving Café where you can showcase your leadership skills and passion for delivering an outstanding Café experience.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for this role. We look forward to hearing from you

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Monday to Friday
- Shift work
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Cleveland, QLD 4163: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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