Client Relations

7 days ago

Kingston, Australia Clarity Health Care Full time

PsychologySouth & Wellbeing Services is a busy and established private psychology practice and is now part of the Clarity Health Care Group. We provide private psychological therapy, counselling, assessment and nutrition support for Hobart, Kingston and the Channel communities. PsychologySouth & Wellbeing Services has expanded over the years to a team of over 20 clinicians, and we now require additional Client Relations and administration Officer to support our wonderful team.

We are seeking an experienced part-time receptionist (25-35 hours p/w). You will be responsible for front desk duties whilst providing outstanding attention to detail with a caring and friendly nature.

To enjoy this role, you must love helping people, being busy, learning new software and processes, being organised and methodical, having fantastic time management skills, and not being easily overwhelmed when multitasking.

**Key skills we are looking for include**:

- Passion to help and support clients and clinicians
- Ability to work alone and in a team
- Excellent time management skills and working with deadlines
- Ability to be efficient and thrive in a fast-paced environment
- Ability to multitask and able to adapt to new systems and programs
- Strong attention to detail
- Great phone and interpersonal skills
- Energy, warmth and enthusiasm

This long-term role includes general reception and administrative tasks (would suit an all-rounder), including but not limited to:
Managing a busy reception and welcoming and greeting patients

Enjoying being busy with the ability to remain calm & composed

Managing multiple clinicians' diaries (team of 20+); scheduling appointments, and related data entry into practice software.

Processing payments, Medicare rebates and billing clients

Ensuring that the front office runs smoothly and is well-maintained

The role would suit someone with previous administration experience (1-2 years) and/or experience in the healthcare industry.

Experience with Halaxy is very desirable.

Must be flexible to cover shifts for sick and annual leave.

There is scope for career development and advancement within PsychologySouth and the wider Clarity Health Care Group.

If you are interested in this position within a friendly, positive, and supportive team, we would love to hear from you.

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