Customer Service

5 days ago

Campsie, Australia Thrifty Plumbing Supplies Full time

**The Company**

Thrifty Plumbing Supplies / wc bath+shower is Sydney's longest established independent plumbing & bathroom retailer, with 3 stores, based in Campsie, Chatswood & Seven Hills.

We have a small team who work closely together, and who are expertly skilled in their areas of responsibility.

**Your main duties will include, but are not limited to**:

- Placing orders for plumbing & bathroom products
- Liaising with suppliers regarding purchase orders & updating the system
- Communicating order status to Sales / Management / Warehouse teams across 3 branches
- Customer liaison for orders, payment processing & scheduling deliveries
- Data input - for stock receipts & resolving any discrepancies
- Sales administration and support to the sales and dispatch team
- Maintain accurate records of customer interactions, quotes and transactions

**To succeed in this role, you will need to be able to demonstrate**:

- Excellent organisational skills with basic computer systems knowledge
- A solid understanding of the flow of information within a business
- The ability to work within a team and busy environment, whilst managing multiple tasks on the go
- Effective communication skills and a willingness to assist in all areas of business operations as well as the ability to build relationships with internal and external stakeholders
- Exceptional customer service
- Strong attention to detail

Pay: $55,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplementary Pay:

- Penalty rates
- Retention bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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