Customer Service Officer

2 weeks ago

Hoppers Crossing, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, BK Gymnastics - Hoppers Crossing 3029**
- Great career paths and development with this new Belgravia venture
- Opportunity to make a real difference to our community
- Part time position available

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

**The Centre**

Based in Melbourne’s Western suburbs, this will be the one of many BK Gymnastics Centres to come. We're poised for huge growth so the opportunities to work across centres is very real. Our BK gymnasts will experience a friendly and warm atmosphere with coaches that will guide and encourage them.

**The Role**

Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values.

**The successful applicants must be able to work the following shifts and for immediate start**:

- Monday - Friday 3-7pm
- Saturday 9am-1.30pm
- Possibility of Sunday's 9-12pm

Key areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current First Aid Certificate (Workplace Level 2).
- Current CPR Certificate.
- Police Check
- Working with Children Check

**The Company**

BK Gymnastics facilities and programs will be tailored to the needs of the communities in which they are located and will include gymnastics facilities for ‘Learn to Move’ programs and swim centres for ‘Learn to Swim’ programs. They will focus particularly on programs for children aged between 1 and 12 years old, but can be expanded to encompass a wide range of other activities, depending on the specific community needs.

The Gymnastics programs will provide the foundation of this physical literacy and, with a customised facility model and authentic gymnastics programs including KinderGym, GymFun, GymSkills and FreeG Kids, and Australian Levels Programs for Men’s and Women’s Artistic Gymnastics.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Customer Service Officer

    1 week ago

    Hoppers Crossing, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Gymnastics - Hoppers Crossing 3029** - Great career paths and development with this new Belgravia venture - Opportunity to make a real difference to our community - Casual position available This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...

  • Customer Service Officer

    7 days ago

    Hoppers Crossing, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Gymnastics - Hoppers Crossing 3029** - Great career paths and development with this new Belgravia venture - Opportunity to make a real difference to our community - Casual position available This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...

  • Customer Service Officer

    7 days ago

    Hoppers Crossing, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Gymnastics - Hoppers Crossing 3029** - Great career paths and development with this new Belgravia venture - Opportunity to make a real difference to our community - Casual position available This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...

  • Customer Service Officer

    4 hours ago

    Hoppers Crossing, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Gymnastics - Hoppers Crossing 3029** - Great career paths and development with this new Belgravia venture - Opportunity to make a real difference to our community - Casual position available This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...

  • Customer Service Officer

    2 weeks ago

    Hoppers Crossing, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Gymnastics - Hoppers Crossing 3029** - Great career paths and development with this new Belgravia venture - Opportunity to make a real difference to our community - Part time position available - Monday - Friday 2.30pm-7pm Saturday 9am-1.30pm Sunday 9am-1.30pm This is a great opportunity for passionate and friendly people who enjoy delighting our...

  • Receptionist/administrator/customer Service

    2 weeks ago

    Hoppers Crossing, Australia Lili's Early Learning Full time

    Childcare centre in Hoppers Crossing currently recruiting for a part time Receptionist and Customer service. Initially the role will be part time with the potential to turn to full time for the right person. The role is a front-of-house position. You will be the friendly face of our centre for all children, parents, visitors and staff. Your welcoming,...

  • Customer Service Advisor

    2 weeks ago

    Hoppers Crossing, Australia Westpac Group Full time

    Join our strong team of bankers in Werribee Plaza! - Part-time role, 25 hours per week - Strong customer service experience essential **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The...

  • Customer Service Representative

    2 weeks ago

    Hoppers Crossing, Australia All Green Nursery and Garden (Hoppers Crossing) Full time

    **CORE RESPONSIBILITIES** - Provide exceptional customer service to ensure our overall objectives are met. - Maintain strong relationships with existing customers. - Ability to take 50 - 120 calls per day. - Engage with customers to gain and understanding of their requirements and then directing them to the relevant department within the business to provide...

  • Customer Service Coordinator

    3 hours ago

    Hoppers Crossing, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Coordinator

    1 week ago

    Hoppers Crossing, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...