Guest Service Agent

2 weeks ago

Coolangatta, Australia Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
We are looking for an enthusiastic and professional Guest Service Agent to join our friendly and supportive team at Oaks Gold Coast Calypso Plaza Suites on a full time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

**Key Responsibilities include**:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

**Qualifications**:

- Previous hotel experience in a front office team is required
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts between 6am - 8pm on a rotating roster, Monday - Sunday

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- 50% discounts on accommodation across all Minor Hotels in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor Hotels and F&B outlets across the globe
- Hundreds of discount savings and earn cashback at your favourite retailers
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, private insurance discounts
- Secondments and promotion opportunities across Minor Hotels globally
- Career progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring

  • Guest Service Agent

    1 day ago

    Coolangatta, Australia MINOR Hotels Full time

    We are looking for an enthusiastic and professional full-time Guest Service Agent at Oaks Gold Coast Calypso Plaza Suites in Coolangatta. Location: 99 Griffith St, Coolangatta QLD 4225 Responsibilities include: - Welcome and check in guests - Communicate professionally - Make bookings - Assist guests during their stay - Availability to work a 3 week...

  • Guest Service Agent

    4 days ago

    Coolangatta, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    2 weeks ago

    Coolangatta, Australia Mantra Twin Towns Hotel & Apartment Full time

    **Mantra & Sebel Twin Towns Hotel & Apartments** are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy. In your downtime, experience the laid-back lifestyle of...

  • Guest Service Agent

    1 day ago

    Coolangatta, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Services All Rounder

    19 hours ago

    Coolangatta, Australia YHA Australia Full time

    Be part of a collaborative team that values excellence and innovation - Supportive & Fun team - Discounted stays in YHA Australia properties **About Us**: **YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality...

  • Customer Experience Ambassador

    1 week ago

    Coolangatta, Australia beBeeCustomer Full time $63,000 - $74,000

    Minor Hotels is a diverse global organisation with a portfolio of 560 properties across more than 58 countries. Our brands span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.We are committed to investing in our people's skills to support their career growth and advancement. You'll feel valued as...

  • Vehicle Service Agent

    7 days ago

    Coolangatta Airport, Australia Avis Budget Group Full time $70,000 - $120,000 per year

    Keeping our fleet looking like new is essential to our operations so we are looking for people who aren't scared of hard work and have a keen eye to detail to come and be part of our fantastic team   Casual positions available - Gold Coast Airport Based (Coolangatta Area)Big, stable, global company with opportunity to move internally Supportive,...

  • Rental Sales Agent

    7 days ago

    Coolangatta, Australia Avis Budget Group Full time $60,000 - $80,000 per year

    We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing Fulltime role based at Gold Coast Airport.Fulltime role (38h/w)– based at Gold Coast Airport (Coolangatta area)Full training provided to help you achieve your goals & reach your potentialSupportive,...

  • Rental Sales Agent

    7 days ago

    Coolangatta Airport, Australia Avis Budget Group Full time $104,000 - $130,878 per year

    We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Gold Coast Airport.Casual position available - Gold Coast Airport Based (Coolangatta area)Full training provided to help you achieve your goals & reach your potentialSupportive,...

  • Rental Sales Agent

    6 days ago

    Coolangatta, Queensland, Australia Avis Budget Group Full time $70,000 - $120,000 per year

    We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Gold Coast Airport.Casual position available - Gold Coast Airport Based (Coolangatta area)Full training provided to help you achieve your goals & reach your potentialSupportive,...