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Customer Support Representative

2 weeks ago

Acacia Ridge, Australia DuluxGroup Full time

**The Opportunity**

This is a busy role, so you will need to be reliable, adaptable, committed, can multi-task and have an eye for detail to succeed. As an engaged and proactive team player you will pick things up quickly and won’t be afraid to step up when things get tough.

**Skills and Experience**:
You will be reliable, innovative and have a positive work ethic. As a great team player, you will be able to self-manage, and work collaboratively with your peers in a dynamic environment.

**Other key skills and experience include**:

- Customer focus/ engagement experience
- Ability to develop strong relationships and have a ‘can do’ attitude
- Excellent written and verbal communications with a natural ability to build rapport
- Experience in call centre is ideal but retail experience acceptable
- Knowledge of SAP is highly advantageous

**Benefits**:

- Comprehensive induction and training programs delivered by a supportive team
- Flexible working opportunities to work from home and the office.
- Career Development - we offer learning and development programs for our employees to unleash their imaginations and imagine ‘what if’
- We encourage our people to play a role in their communities, including by offering a paid “Supporting Our Communities” action day each year.
- Access our market-leading range of products at a discounted rate
- Competitive remuneration package and additional employee benefits, including an array of corporate partnerships

**Our Place**:
With a rich history spanning more than a century, we are home to some of Australia and New Zealand’s most trusted and iconic brands. These include household names such as Dulux, Selleys, Yates, Cabot’s and B&D. A career at DuluxGroup means becoming a part of our exciting growth journey and working with us to Imagine a Better Place. At DuluxGroup, you will:

- ** Live our values**. Work in an environment where how you achieve great results is just as important as what you achieve. You’ll be empowered to unleash your imagination while being consumer driven and customer focused. We want you to run the business as your own while always valuing people, working safely and respecting the environment.
- ** Learn and grow** through our range of targeted learning and development programs, as well as via genuine career pathways across our broad and diverse range of businesses and brands.
- ** Work flexibly**. We understand that a “one size fits all” approach doesn’t work, and are committed to providing a flexible work environment that enables our people to manage their work, family and lifestyle responsibilities in their own unique way. It is part of what we do and who we are.
- ** Care for our communities and the environment**. We encourage our people to play a role in their communities, including by offering a paid “Supporting Our Communities” action day each year. An embedded focus on sustainability also drives us to deliver on our vision of "A Future Without Harm" by understanding the environmental impacts associated with our business activities, including products, operations and people.
- ** Be rewarded** with competitive remuneration and benefits plus a range of other perks, including discounts on our market leading products and an array of recognition and reward initiatives.

Across the ANZ region we operate 21 main manufacturing sites, 21 distribution centres and more than 120 company owned trade outlets allowing our people to enjoy diverse career opportunities.

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