Clinical Lead Eap Services

7 days ago

Hobart, Australia Cover-More Full time

**Introduction**:
Are you ready to step up into a Clinical Lead role?

We are currently recruiting a Clinical Lead to join our Hobart team and support the TAS Service Delivery Manager.

This is a unique opportunity to step up into a leadership role and take the lead for the region on all clinical matters and provide some management oversight to the EAP and Critical Incident team whilst working closely with the Service Delivery Manager to support service deliverables, continuous improvement and clinical excellence to clients and customers

**Key responsibilities**:
Take ownership of day-to-day clinical case management, including escalations, on the ground management issues, whilst complying with policy and procedural requirements.
Assume responsibility for the region-specific clinical service delivery to external clients of Benestar.
Support the achievement of KPIs for self and clinicians including billable and productivity targets
Conduct on-call work in accordance with the roster where required.

**About you**:
Registered Psychologist (AHPRA) or Social Worker (AASW)
Possess a good level of EAP and/or Critical Incident industry knowledge and clinical / wellbeing services.
Have well-developed interpersonal skills with an ability to present and interact and influence at all levels.
A demonstrated commitment to professional development in self and others.
Competent with IT systems - this role requires you to use multiple screens and programs.
Proven experience in professional or clinical supervision is highly regarded.

What’s in it for you?

Membership with the Mental Health Academy which will provide you with access to over 325+ research-based courses that meet industry standards for Continuing Professional Development (CPD)
Internal peer supervision and external supervision to support your CPD
Partner across a whole range of different industry sectors delivering best-in-class assessment solutions
Discounted health insurance
Free travel insurance (now that travels are back, this is great to have)
Engage in a range of diverse and rewarding work and career growth
Competitive remuneration and flexible work arrangements

About us

Benestar is the leading provider of employee health and wellbeing services in Australia. We're part of the Cover-More Group, one of the world’s leading providers of medical assistance and travel insurance. We offer help, support and guidance in many ways including individual face-to-face counselling, attending critical incidents, performing assessments or organisational development and training through seminars. Our aim is to improve workforce wellness. Working with Benestar offers you the chance to make a big difference in the mental health of people throughout Australia.
- Proper completion of probity checks and adherence to State/Territory public health orders is required as part of the recruitment process for all Benestar roles.

Benestar is committed to the principle of equal employment opportunity for all employees and to providing employees with a safe work environment free of discrimination and harassment. We celebrate and embrace diversity in all its forms and have a zero-tolerance policy for violence, including domestic and family violence.

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