
Practice Manager
1 week ago
We are seeking a highly motivated and experienced Practice Coordinator to join our team at Melton Physiotherapy & Sports Medicine Clinic. This role is essential for the smooth operation of our clinic, ensuring a high standard of patient care and efficient administrative processes.
We are a growing clinic within a growing organisation. This role will be an opportunity to immerse yourself to build something great with a high earning potential and an exciting pathway.
**This role will require someone who is highly ambitious, has a passion for excellent service, a high standard of work, and strong work ethic. If you are 'just after a job', this role is not for you.**
**Key Responsibilities**:
- Lead and manage daily administrative operations.
- Coordinate patient appointments and manage scheduling.
- Supervise and support administrative staff.
- Ensure accurate and efficient patient records management.
- Handle patient inquiries and provide exceptional customer service.
- Assist in the implementation of clinic policies and procedures.
- Manage billing, invoicing, and other financial transactions.
- Collaborate with healthcare professionals to enhance patient care and clinic efficiency.
**Qualifications and Skills**:
- Previous experience in a clinic or similar environment is essential.
- Strong organisational and leadership skills.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and work under pressure.
- High level of attention to detail and accuracy.
**Our company focus**:
We believe in one core idea: the people experience - which is formed by two pillars - the client experience and the staff experience.
Happy clients = happy staff.
Happy staff = happy clients.
We believe that we can become the leading healthcare provider by simply focusing on what's most important - the people
This means we give our clients exceptional service from start to finish and we give our staff the resources to thrive.
**Job Types**: Full-time, Part-time
Pay: From $60,000.00 per year
Expected hours: 25 - 38 per week
**Benefits**:
- Employee discount
- Professional development assistance
- Profit sharing
Schedule:
- Monday to Friday
Supplementary Pay:
- Annual bonus
- Bonus
- Performance bonus
- Quarterly bonus
**Experience**:
- healthcare administration and/or management: 2 years (preferred)
Work Authorisation:
- Australia (preferred)
**Location**:
- Melton, VIC 3337 (preferred)
Work Location: In person
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