Practice Manager

1 week ago

Melton, Australia Melton Physiotherapy and Sports Medicine Clinic Full time

We are seeking a highly motivated and experienced Practice Coordinator to join our team at Melton Physiotherapy & Sports Medicine Clinic. This role is essential for the smooth operation of our clinic, ensuring a high standard of patient care and efficient administrative processes.

We are a growing clinic within a growing organisation. This role will be an opportunity to immerse yourself to build something great with a high earning potential and an exciting pathway.

**This role will require someone who is highly ambitious, has a passion for excellent service, a high standard of work, and strong work ethic. If you are 'just after a job', this role is not for you.**

**Key Responsibilities**:

- Lead and manage daily administrative operations.
- Coordinate patient appointments and manage scheduling.
- Supervise and support administrative staff.
- Ensure accurate and efficient patient records management.
- Handle patient inquiries and provide exceptional customer service.
- Assist in the implementation of clinic policies and procedures.
- Manage billing, invoicing, and other financial transactions.
- Collaborate with healthcare professionals to enhance patient care and clinic efficiency.

**Qualifications and Skills**:

- Previous experience in a clinic or similar environment is essential.
- Strong organisational and leadership skills.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and work under pressure.
- High level of attention to detail and accuracy.

**Our company focus**:
We believe in one core idea: the people experience - which is formed by two pillars - the client experience and the staff experience.

Happy clients = happy staff.

Happy staff = happy clients.

We believe that we can become the leading healthcare provider by simply focusing on what's most important - the people

This means we give our clients exceptional service from start to finish and we give our staff the resources to thrive.

**Job Types**: Full-time, Part-time

Pay: From $60,000.00 per year

Expected hours: 25 - 38 per week

**Benefits**:

- Employee discount
- Professional development assistance
- Profit sharing

Schedule:

- Monday to Friday

Supplementary Pay:

- Annual bonus
- Bonus
- Performance bonus
- Quarterly bonus

**Experience**:

- healthcare administration and/or management: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

**Location**:

- Melton, VIC 3337 (preferred)

Work Location: In person

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