Bookings Coordinator Trainee

1 week ago

Middle Swan, Australia Apprenticeship Support Australia Full time

Have you thought about working in hospitality or events management as a Bookings Coordinator, but you don’t have the right experience or qualifications? This role might be perfect for you

Anglican Diocese of Perth are looking for a someone to work as a Bookings Coordinator Trainee in the reception area in Swan Valley Adventure Centre while studying for a Certificate III in Events Management at the same time. You’ll be learning mostly on the job. They will pay for your training and your wages. You will assist with bookings and enquiries. You will ensure clients have an enjoyable guest experience and you will undertake general administrative tasks as required. It is a 12-month contract on a full-time basis.

**About the organization**:
Swan Valley Adventure Centre is located within the Perth metropolitan area, on a unique 89 acres of stunning Swan Valley wilderness. There are 6 camp houses accommodating up to 260 guests. The adventure centre features over 20 outdoor activities promoting educational outcomes, teamwork and enjoyment for all. All activities are linked to the Australian curriculum.

**About the role**

As part of the administration team, you will be the first point of contact for enquiries and bookings. You’ll also take guests and prospective clients on tours of the site. You’ll have a full understanding of the booking process and will produce documentation through the booking software with particular attention to detail.

**You need the following qualities to be successful in the role**:

- Excellent customer service drive
- Outstanding communication and active listening skills
- Exceptional degree of accuracy and attention to detail
- Excellent written and interpersonal communication skills
- The ability to multi-task while keeping a positive and friendly demeanour
- A team player

**What they can offer**
- Organise your training to work towards Certificate III in Events Management
- Friendly working environment
- Free on-site car parking
- Free lunch made daily in our kitchen
- Opportunity to enhance your customer service skills

**How to apply

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