Executive Housekeeper

2 weeks ago

Brisbane, Australia silk Full time

**Join a Leading Hotel in Brisbane**

Silk Hospitality is seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping team at a prestigious hotel in Brisbane. This is a key leadership role where your expertise will ensure the highest standards of cleanliness, presentation, and service delivery for our hotel partners and their valued guests.

**What We're Looking For**:

- Proven success in a senior housekeeping leadership role in a 4- or 5- star hotel.
- In-depth knowledge of housekeeping operations, procedures, and standards.
- Exceptional attention to detail and a passion for cleanliness and presentation.
- A team-first attitude and commitment to excellence.

**Why Join Silk Hospitality?**
- Lead a high-performing team in a respected Brisbane hotel.
- Competitive salary.
- Work alongside iconic hotel brands and industry leaders.
- Supportive and inclusive company culture where your contribution matters.
- Be part of a supportive, inclusive, and growing national company.
- Employee benefits, including discounts on retail, healthcare, and more.

**Key Responsibilities include but are not limited to;**
- Oversee daily operations of the housekeeping department to ensure cleanliness and presentation standards are consistently met.
- Lead, train, and motivate team members to deliver outstanding service.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
- Manage departmental budgets, supply inventory, and cost control.
- Uphold strict health, hygiene, and safety protocols.
- Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service.
- Respond to guest requests, feedback, and complaints professionally and promptly.
- Maintain and enhance standard operating procedures.
- Monitor and report on housekeeping performance, occupancy needs, and staffing levels.
- Support onboarding and ongoing training programs for new and existing staff.
- Ensure exceptional guest satisfaction at all times.

**Why Join Silk Hospitality?**
- Lead a high-performing team in a respected Brisbane hotel.
- Competitive salary.
- Work alongside iconic hotel brands and industry leaders.
- Supportive and inclusive company culture where your contribution matters.
- Be part of a supportive, inclusive, and growing national company.
- Employee benefits, including discounts on retail, healthcare, and more.

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