Executive Housekeeper

At Empire Hospitality we values and experience of our Leaders and so we are looking for a special leader.

We are looking for a top Executive Housekeeper and we are paying a **top Salary** for the right person to lead the team and deliver on our commitments.
- A Luxury 5 Star property needs a dedicated professional, you will be responsible for the professional and cost-effective running of the housekeeping department, achieving brand and cleanliness standards as per the Brand Standards Guidelines and policy and procedures

What we offer you:
You will have the opportunity to build your skills and expertise to reach your career potential and personal goals With the full support of our operations team, and the chance to work in one of Melbourne’s greatest Hotels.
- Phenomenal salary with the opportunity of an annual bonus
- Support to grow your career and develop
- A string team of dedicated professionals already in place but he chance for you to grow your team
- The time to focus on your Hotel and team
- 24/7 support

What you will be doing:

- Oversee and direct the delivery of cleaning services in the hotel with direct responsibility of rooms and all public areas; to be achieved through management and co-ordination of the housekeeping team, and public areas teams.
- Provide leadership and guidance to the Housekeeping team to achieve a cohesive and effective work group.
- Managing accounting and purchasing activities within the department in strict accordance to budget guidelines
- To be responsible for the, linen, uniforms and Housekeeping Guest services within the hotel maintaining cost efficiency, stock control and service delivery to guests and Empire Hospitality.
- To be responsible for the handling of lost property in accordance with Hotel Policy.
- Manage the provision of uniforms for all hotel employees in respect of issue, maintaining and cleaning.
- To liaise with the senior management in regard to the success of our contract and to address any issues with haste.
- Assessing, reviewing, and analysing Guest feedback and implementing corrective actions to improve scores.
- Ensuring compliance with occupational health and safety regulations and hotel security compliance

**Your experience and skills should include**:

- Have a minimum 3 years’ experience as an Executive Housekeeper in a 5-star luxury Hotel environment.
- Be physically fit and is able to be active for most of your day/shift
- Be well organised, detailed orientated and address tasks with a sense of urgency
- Have a proven record of leading and motivating successful diverse teams
- Being team player that contributes to and assists co-workers without being asked
- The ability to deal with guests’ complaints and staff conflict in a professional, fair and calm manner
- Computer literate: Knowledge of Microsoft Office Word/Outlook/Excel. Preferable experience with Opera PMS
- Work towards and plan according to the key financial indicators of the department
- Purchasing and inventory skills is an asset
- Have flexibility to work across a 7day rosters, often assisting and supporting the housekeeping team on peak periods, which may include weekends and public holidays

Please submit a detailed cover letter and resume outlining your experience and availability to start, along with your salary expectations. For any queries contact our national operations manager directly on : 0450251624

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00 - $80,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Rotating roster

Supplemental pay types:

- Performance bonus

**Experience**:

- Executive Housekeeper: 3 years (required)