Aps6 Team Leader

2 days ago

Adelaide Region SA, Australia Department of Veterans' Affairs Full time

Location: Adelaide, SA
- Contact Officer: Michelle Ta on 08 9366 8365

The Team Leader role is essential in the daily running and resource management of the Incapacity Payments team. This role manages the workload, performance, accuracy, adherence to behaviours and productive relationship management across a large team. Ensuring a safe, organised and harmonious workplace with back-up strategies to cope with unexpected disruption to the Team’s operations is the primary task of the Team Leader.

The key duties of the position include:

- Lead and supervise members a team, actively and constructively participate in team meetings, and effectively manage and plan staff leave in line with workload requirements.
- Contribute to the effective delivery and ongoing enhancement of veteran contact services by identifying opportunities for improved processes and work practices in call handling and enquiry processing.
- Provide leadership and drive positive performance by mentoring, coaching and supporting all members of the team and section. Deliver constructive feedback, including recognising good performance, identifying and addressing learning and development needs to develop team and individual capability.
- Work collaboratively and effectively with teams in other locations and other DVA business areas in order to maintain and improve the level of service provided to veterans by the team, ensuring that findings, outcomes and developments are regularly reported to management.
- Provide advice and prepare written reports and presentations for management on the team’s performance and workflows. Have the ability to analyse data and use that information to deliver and report on team achievements and areas of opportunity.
- Strategically manage shifting priorities in line with deadlines and successfully engage buy-in from the team.
- Contribute to the business plans and goals of the Section and Branch.
- Accept and actively support decisions of your immediate supervisor and higher level managers and assist colleagues to implement decisions or change.

**Eligibility**
Applicants must be an Australian citizen to apply.

**Notes**
A merit pool will be established that may be used to fill similar positions within the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

  • Aps6 Complex Case Manager

    1 week ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    **Mandatory: Australian Citizenship required to work within Federal Government** Our Federal Government client is seeking to engage in Multiple APS6 equivalent Complex APS6 Complex Case Manager (Clinical) positions for a 12-month assignment with potential extension in Adelaide SA. Position/Role Team Triage and Connect is the gateway to all supports under...

  • Aps6 Team Leader Income Support

    2 days ago

    Adelaide Region SA, Australia Department of Veterans' Affairs Full time

    Salary Range: $93,976-$106,713 + Attractive Superannuation - Contact Officer: Damian Harvey on (08) 8290 0429 The Income Support Branch (ISB) is one of five branches that operate under the umbrella of the CBD. It provides a quality and timely service to eligible veterans and their families to ensure an appropriate level of income support. It delivers the...

  • Aps6 Spatial Analyst

    2 weeks ago

    Adelaide Region SA, Australia Australian Department of the Environment Full time

    APS 6 - $88,408 - $100,378 per annum plus superannuation - Environment Information Australia Division - Adelaide, SA,Brisbane, QLD,Canberra, ACT,Darwin, NT,Hobart, TAS,Melbourne, VIC,Perth, WA,Sydney, NSW - Be a part of a geospatial team that impacts real environmental outcomes and work with a motivated and professional team. - Several positions available -...

  • Team Leader

    4 days ago

    Adelaide Region SA, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

  • Team Leader

    2 weeks ago

    Adelaide Region SA, Australia WHSmith Full time

    **We are on the hunt for a superstar Team Leader for our Lyell McEwin or Modbury Fresh+ café locations!** - **_Work for a progressive and inclusive organisation_**: - **_Training opportunities and career development_**: - **_Weekend availability is a must!_** **The Company**: WHSmith is an historic British retailer focusing on news, books and...

  • Aps 6 - Assistant Base Manager Sa

    6 days ago

    Adelaide Region SA, Australia Australian Government Department of Defence Full time

    $85,607 - $97,790 (plus Super) - Adelaide - SA, Edinburgh - SA, Keswick - SA, Woomera - SA **The Role** Within the Base Support function an APS6 Assistant Base Manager is accountable under broad direction to perform and achieve complex base support, planning and coordination work within an integrated workforce. They are accountable to ensure they have...

  • Team Leader

    2 weeks ago

    Adelaide Region SA, Australia Uniting Communities Full time

    Uniting Communities are seeking a passionate and highly motivated **Team Leader** for the Staying at Home Program. The 3 day Staying at Home Program aims to empower carers with the knowledge, skills and capability to support and navigate their caring role for someone living with dementia. The program aims to demystify dementia and empower carers to view...

  • Aps6 Historian

    2 days ago

    Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Location: Canberra ACT, Sydney NSW, Brisbane QLD, Melbourne VIC, Adelaide SA, Perth WA, Hobart TAS, Darwin NT The Commemorations Branch delivers DVA’s work under Outcome 3. It: - leads and manages the delivery of national and international commemorative services; - provides support for community awareness and the preservation of Australia’s wartime and...

  • Aps5 & Aps6 Administration Officer

    2 weeks ago

    Greater Adelaide SA, Australia HAYS Full time

    APS5 & APS6 Administration Officer - Federal Government **Your new company** Are you looking for a rewarding career that makes a difference to the nation? Do you have a passion for administrative excellence and delivering high-quality outcomes? If so, you might be the perfect fit for this Federal Government Department. This Department is a leading agency...

  • Production Team Leader

    2 weeks ago

    Adelaide Region SA, Australia WorkPac Group Full time

    Production Team Leader is to assist as a hands-on role to ensure daily production and delivery targets are met. The responsibilities also include the supervision and leadership to all production staff and to monitor and inspect all products are tested, packed and dispatched to stated quality standards and efficiencies. Production Team Leader reports to the...