Aps6 Team Leader

1 week ago

Adelaide Region SA, Australia Department of Veterans' Affairs Full time

Location: Adelaide, SA
- Contact Officer: Michelle Ta on 08 9366 8365

The Team Leader role is essential in the daily running and resource management of the Incapacity Payments team. This role manages the workload, performance, accuracy, adherence to behaviours and productive relationship management across a large team. Ensuring a safe, organised and harmonious workplace with back-up strategies to cope with unexpected disruption to the Team’s operations is the primary task of the Team Leader.

The key duties of the position include:

- Lead and supervise members a team, actively and constructively participate in team meetings, and effectively manage and plan staff leave in line with workload requirements.
- Contribute to the effective delivery and ongoing enhancement of veteran contact services by identifying opportunities for improved processes and work practices in call handling and enquiry processing.
- Provide leadership and drive positive performance by mentoring, coaching and supporting all members of the team and section. Deliver constructive feedback, including recognising good performance, identifying and addressing learning and development needs to develop team and individual capability.
- Work collaboratively and effectively with teams in other locations and other DVA business areas in order to maintain and improve the level of service provided to veterans by the team, ensuring that findings, outcomes and developments are regularly reported to management.
- Provide advice and prepare written reports and presentations for management on the team’s performance and workflows. Have the ability to analyse data and use that information to deliver and report on team achievements and areas of opportunity.
- Strategically manage shifting priorities in line with deadlines and successfully engage buy-in from the team.
- Contribute to the business plans and goals of the Section and Branch.
- Accept and actively support decisions of your immediate supervisor and higher level managers and assist colleagues to implement decisions or change.

**Eligibility**
Applicants must be an Australian citizen to apply.

**Notes**
A merit pool will be established that may be used to fill similar positions within the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

  • Historian - Aps6

    1 week ago

    Greater Adelaide SA, Australia Hudson Australia Full time

    A Federal Government Department is seeking experienced and qualified APS6 Historians to join a Federal Government agency on a 9-month contract. This is an exciting opportunity to contribute to the development of historical and commemorative resources that enhance public awareness of Australia's military history. **About the Role**: As an APS6 Historian, you...

  • Historian - Aps6

    1 week ago

    Adelaide, South Australia Hudson Australia Full time

    A Federal Government Department is seeking experienced and qualified APS6 Historians to join a Federal Government agency on a 9-month contract. This is an exciting opportunity to contribute to the development of historical and commemorative resources that enhance public awareness of Australia's military history.**About the Role**:As an APS6 Historian, you...

  • Aps6 Team Leader Income Support

    1 week ago

    Adelaide Region SA, Australia Department of Veterans' Affairs Full time

    Salary Range: $93,976-$106,713 + Attractive Superannuation - Contact Officer: Damian Harvey on (08) 8290 0429 The Income Support Branch (ISB) is one of five branches that operate under the umbrella of the CBD. It provides a quality and timely service to eligible veterans and their families to ensure an appropriate level of income support. It delivers the...

  • Aps6 Officer

    2 weeks ago

    Adelaide Region SA, Australia Australian Department of the Environment Full time

    APS6 - $88,408 - $100,378 per annum plus superannuation - Environment Approvals Division - Canberra (ACT), Sydney (NSW), Melbourne (VIC), Brisbane (QLD), Adelaide (SA), Darwin (NT), Hobart (TAS) and Perth (WA) **Who we are** The Environment Approvals Division is looking for people passionate about the environment! It is an exciting time to join the...

  • APS6 Specialist Advisor

    1 week ago

    Adelaide, South Australia beBeeTechnical Full time $60,880 - $71,200

    Job Title: APS6 Technical AdvisoryWe are seeking a skilled and experienced professional to join our team as an APS6 Technical Advisory. This role is responsible for providing specialist technical/clinical and operational advice to support the delivery of complex and novel cases.The successful candidate will be responsible for managing sensitive conversations...

  • Aps6 Project Officers

    1 week ago

    Adelaide, South Australia Onpoint 365 Full time

    Multiple positions available- Initial 6-month contract with a possible 12-month extension available.- Various locations available throughout Australia.**APS6 Project Officers**- **Multiple positions available**:- **Initial 6-month contract with a possible 12-month extension available.**:- **Various locations available throughout Australia.**Our Federal...

  • Aps6 Disability Support Specialist

    1 week ago

    Adelaide, South Australia beBeeCaseManagement Full time $95,000 - $125,000

    Aps6 Case Management Officer Job SummaryAs a key member of our team, you will be responsible for managing complex AAT matters and developing options for early resolution.

  • Aps6 Complex Case Manager

    1 week ago

    Adelaide, South Australia Chandler Macleod Full time

    **Mandatory: Australian Citizenship required to work within Federal Government****Our Federal Government client is seeking to engage in Multiple APS6 equivalent Complex APS6 Complex Case Manager (Clinical) positions for a 12-month assignment with potential extension in Adelaide SA.*****Team**Triage and Connect is the gateway to all supports under the Client...

  • Aps6 Historian

    1 week ago

    Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Location: Canberra ACT, Sydney NSW, Brisbane QLD, Melbourne VIC, Adelaide SA, Perth WA, Hobart TAS, Darwin NT The Commemorations Branch delivers DVA’s work under Outcome 3. It: - leads and manages the delivery of national and international commemorative services; - provides support for community awareness and the preservation of Australia’s wartime and...

  • Aps 6 - Assistant Base Manager Sa

    2 weeks ago

    Adelaide Region SA, Australia Australian Government Department of Defence Full time

    $85,607 - $97,790 (plus Super) - Adelaide - SA, Edinburgh - SA, Keswick - SA, Woomera - SA **The Role** Within the Base Support function an APS6 Assistant Base Manager is accountable under broad direction to perform and achieve complex base support, planning and coordination work within an integrated workforce. They are accountable to ensure they have...