Guest Experience Officer

1 week ago

Nambour, Australia Belgravia Health & Leisure Group Pty Ltd Full time

Great career paths and development with an entrepreneurial organisation
- Free facility access
- Opportunity to make a real difference to our community

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

**The Role**

Our **Guest Experience Officers** are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Guest Experience Officer is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values. We have **casual**positions on offer.

Key areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current First Aid Certificate (Workplace Level 2).
- Current CPR Certificate.
- Current Blue Card

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 200 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

**If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health, aquatics and leisure environment,**we want to hear from you**

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

- Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Guest Experience Officer

    2 weeks ago

    Nambour, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **QLD, Nambour Aquatic Centre - Nambour QLD 4560** - Great career paths and development with an entrepreneurial organisation - Free facility access - Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions **The...

  • Waiter/waitress (Minimum 4 Years Hospitality Experience)

    1 week ago

    Nambour, Australia MAIORI PIZZERIA Full time

    MUST BE AVAILABLE ALSO FOR LUNCH SHIFTS 11.15am - 2pm Our Front of House Team Members interact with our guests and care for them by providing quick, friendly, and accurate service. Front of House Team Members work behind the front counter and on the floor including order taking, bagging orders, making drinks, helping dine in guests, and checking orders for...

  • Member Experience Officer

    21 hours ago

    Nambour, Australia Heritage and People's Choice Full time

    Member Experience Officer - Heritage Bank, Nambour, Noosa & Maroochydore Branches **About the role**: Working with us at Heritage Bank as a **Member Experience Officer**, you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service. We have a part-time role (consisting of 66.5 hours...

  • Site Administrator

    1 week ago

    Nambour, Australia MacKellar Group Full time

    Admin / Secretarial / Office Support - Administration - Carmichael Mine - Permanent / Full Time - 5/2/4/3 Roster - Paid FIFO Rockhampton/Townsville - Permanent opportunity with meals, accommodation, PPE provided Our Company Mackellar are the mining services contractor for Bravus’ Carmichael Mine and together we are creating jobs and opportunities for...

  • Site Administrator

    1 week ago

    Nambour, Australia MacKellar Group Full time

    Admin / Secretarial / Office Support - Administration - Carmichael Mine - Permanent / Full Time - 5/2/4/3 Roster - Paid FIFO Rockhampton/Townsville - Permanent opportunity with meals, accommodation, PPE provided Our Company Mackellar is one of Australia’s largest privately owned mining equipment & service providers in Mining and Civil Earthmoving. We are...

  • Office Coordinator

    5 days ago

    Nambour, Australia MAGICAL WEB SERVICES Full time

    Magical Web Services is a dynamic web solutions company specializing in innovative web development, digital marketing, and IT services. We are dedicated to delivering exceptional online experiences and cutting-edge technology solutions to our clients. **Key Responsibilities**: - Manage office operations, including supplies, equipment, and maintenance. -...

  • Community Administrative Officer

    11 hours ago

    Nambour, Queensland, Australia Youturn Full time $60,000 - $80,000 per year

    Are you an organised and people-focused admin superstar who thrives in a fast-paced, purpose-driven environment? Join Youturn in our Nambour Corporate Office and play a key role in supporting our vital community servicesAbout YouturnYouturn is a national not-for-profit organisation with over 30 years of experience supporting vulnerable people through...

  • Accounting Officer

    1 week ago

    Nambour, Australia Findex Full time

    We have an excellent opportunity for an Accounting Professional to join our Business Advisory team in Nambour. **Looking for Your Next Career Move?** We have an excellent opportunity for **an Accounting Professional**to join our **Business Advisory**team in **Nambour.** You’ll benefit from **personalised mentorship**, **dynamic working arrangements**,...

  • Payroll Officer

    3 days ago

    Nambour, Australia MacKellar Group Full time

    Accounting - Accountant - Payroll - Nambour - Permanent / Full Time - Payroll experience in a large organisation - Black Coal Award and LSL highly regarded - Based on the Sunshine Coast Your new company We are an industry leader in the mining and civil earthmoving industries with over 50 years’ experience and a large fleet of heavy earthmoving equipment...

  • Payroll Officer

    1 week ago

    Nambour, Australia MacKellar Group Full time

    Accounting - Administration - Nambour - Permanent / Full Time - High volume payroll position - experience required - Black Coal Award and LSL highly regarded - Permanent role based on the Sunshine Coast Your new company We are an industry leader in the mining and civil earthmoving industries with over 50 years’ experience and a large fleet of heavy...