Airport Services Agent

7 days ago

Perth, Australia Qatar Airways Full time

**25000024**Job Posting** Mar 7, 2025, 3:34:16 AM | **Primary Location** Perth - PER | **Unposting Date** Mar 14, 2025, 3:59:00 PM

**Description**
- About the role
- We are recruiting for an Airport Services Agent based in Perth, Australia
- In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
- Role Accountabilities:

- Delivering the highest level of Customer Service at all customer touch points
- Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
- Supervising service partners’ activities for the smooth acceptance of passengers.
- Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
- Checking entry requirements (visas, residence permits) are met
- Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
- Handling of company mail
- Performing pre
- and post-flight administration duties
- Handling baggage claims
- Ensuring compliance with QR Safety and Security requirements.
- On Time Performance
- Be part of an extraordinary story
- Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
- Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
- Together, everything is possible

**Qualifications**
- To be successful in this role you will need.
- High school qualification combined with a minimum of two years of experience in a similar customer facing role within the airport environment.
- Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.
- Ability to work shifts, including weekends, is essential.
- You must also have the right to live and work in Australia to be considered for this role.
- About Qatar Airways Group:

- Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

  • Passenger Services Delivery Agent

    2 weeks ago

    Perth, Western Australia dnata Airport Services Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Perth International AirportThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent...

  • Passenger Services Delivery Agent

    2 weeks ago

    Perth, Western Australia dnata Airport Services Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Perth International AirportThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent...

  • [Immediate Start] Ramp Service Delivery Agent

    4 days ago

    Perth, Australia dnata Airport Services Full time

    Overview dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does this sound like you? If so read on…. We are currently recruiting skilled Ramp Service Delivery Agents...

  • Airport Services Officer

    2 weeks ago

    Perth, Western Australia Perth Airport Full time

    Perth Airport is Australia's Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.Perth Airport is investing...

  • Airport Services Agent

    1 week ago

    Perth, Australia Qatar Airways Full time

    Job title - Airport Services Agent - Perth, Australia - Ref # - 220278 - Location - Australia - Perth - Job family - Cargo & Airport Operations - Closing date: 24-Jun-2025 About the roleWe are recruiting for an Airport Services Agent based in Perth, AustraliaIn this role you will deliver excellent service at the airport, helping create a stress-free...

  • Airport Services Officer

    1 week ago

    Perth, Australia The Emirates Group Full time

    Job Purpose: As the deputy to the Airport Services Manager, ensure a safe, efficient, cost effective and timely airport operation so that Emirates’ image, reputation and customer service levels are maintained and enhanced, as per the criteria set forth by the Company’s commercial, safety and security policies, standards and procedures. Plan, organise and...

  • Airport Services Manager

    2 days ago

    Perth, Australia The Emirates Group Full time

    Job Purpose: Manage and ensure a safe, efficient, cost effective and timely airport operation so that Emirates’ image, reputation and customer service levels are maintained and enhanced to the highest standards. Ensure that appropriate action is taken for providing prompt service to Emirates passengers in passenger services and lounge to maintain, and...

  • Airport Electrician

    2 weeks ago

    Perth, Western Australia Perth Airport Full time

    Perth Airport is Australia's Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world.Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.Perth Airport is investing more...

  • Customer Service, Mishandled Baggage

    2 weeks ago

    Perth, Western Australia Dnata Airport Services Full time

    OverviewHave you ever dreamed of working at the airport? This is your chance to join the world's leading Ground Handler at Perth International Airport. We are looking for part-time Customer Service Agents to join our team, working a minimum of 20 hours per week.dnata is one of the most recognised ground services companies in the world. We are looking for...

  • Customer Service, Mishandled Baggage

    3 weeks ago

    Perth, Western Australia dnata Airport Services Full time

    OverviewHave you ever dreamed of working at the airport? This is your chance to join the world's leading Ground Handler at Perth International Airport. We are looking for part-time Customer Service Agents to join our team, working a minimum of 20 hours per week.dnata is one of the most recognised ground services companies in the world. We are looking for...