Bookings Coordinator

2 weeks ago


St Kilda, Australia The Rococo Group Full time

Job description

The Rococo Restaurant Group are looking to hire a marketing manager / bookings coordinator to join our ever growing team.

You will work closely with the director and restaurant mangers.

**About the company;**
Our aim when we launched Rococo back in 2005, and to this day, has always been to provide Melburnians with simple, honest, delicious Italian food. We have 3 busy venues, the first is located in the heart of St.Kilda, on Acland Street. Since opening in 2005 as an 80 seat restaurant, our St.Kilda venue has expanded to 300+ seats. Our second venue is located on Glenferrie Road, Hawthorn. This beautiful, light filled venue has been open since 2008. We have also recently opened a 3rd venue in Point Cook. We are passionate about all things food and wine and believe in the creating an experience for all our guests.
- Is friendly people person
- Is experienced in managing bookings, responding to customer queries and selling event spaces
- Has a warm personality and who can develop positive rapport with clients and who can confidently promote the Rococo and what we offer
- Has great phone etiquette
- Can improve and update our current booking policy and procedures and implement across the 3 venues to maximise revenue
- Can work independently and with the team
- Lease and work with our restaurant managers and director to improve systems
- Is experienced using social media and online channels for the cost-effective marketing of the business
- Has previous experience creating and implementing marketing strategies
- We are looking for someone who is flexible with hours and can attend & oversee events including weekends if necessary
- Waiter and host experience is highly regarded as is experience using open-table booking system

**Job Types**: Full-time, Part-time
Part-time hours: 30 - 38 per week

**Salary**: $58,000.00 - $62,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Day shift

Ability to commute/relocate:

- St Kilda, VIC 3182: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Hospitality: 1 year (preferred)
- Marketing & Social Media: 1 year (preferred)
- Reservation System: 1 year (preferred)

Work Authorisation:

- Australia (preferred)


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