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Booking Coordinator
2 weeks ago
The Rococo Group are looking to hire an experienced booking/function coordinator to join our ever growing team.
**About the company;**
Our aim when we launched Rococo back in 2005, and to this day, has always been to provide Melburnians with simple, honest, delicious Italian food. We have 2 busy venues, the first is located in the heart of St.Kilda, on Acland Street. Since opening in 2005 as an 80 seat restaurant, our St.Kilda venue has expanded to 300+seats. Our second venue is located on Glenferrie Road, Hawthorn. This beautiful, light filled venue has been open since 2008. Our third is located in Point Cook and our most recent venue is located on the beachfront of Mordialloc. We are passionate about all things food and wine and believe in the creating an experience for all our guests.
- Is experienced in managing bookings, responding to customer queries and selling event spaces.
- Has a warm personality and who can develop positive rapport with clients and who can confidently promote the Rococo and what we offer
- Has great phone etiquette
- Can improve and update our current booking policy and procedures and implement across the 3 venues to maximise revenue.
- Can work independently and with the team
- Lease and work with our restaurant managers and director to improve systems.
- Is experienced using social media and online channels for the cost-effective marketing of the business
- Has previous experience creating and implementing marketing strategies
- We are looking for someone who is flexible with hours and can attend & oversee events including weekends if necessary
- Waiter and host experience is highly regarded as is experience using opentable booking system.
**Job Type**: Permanent
Pay: $65,000.00 - $75,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- St Kilda VIC: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have experience using Opentable?
- What Visa do you currently hold?
**Experience**:
- booking coordinator: 1 year (preferred)
- hospitality: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
**Location**:
- St Kilda VIC (preferred)
Work Location: In person
