IT Operations Lead

**Introduction**:
About CES

We believe there is a better way to recycle that positively impacts individuals, communities, and the environment.

Our mission is to increase recycling rates, rid the world of drink container litter, and empower community participation in an accredited circular economy.

We provide services and technology to enable the circular lifecycle of a drink container, from purchase to collection, through to recycling and remanufacturing. Our services include IT technology, payments, brand experience, customer support, and materials trading.

Container Exchange Services (CES) is a joint venture between Coca-Cola Euro pacific Partners and Lion that was established to provide scalable and sustainable solutions for Container Deposit Schemes (CDS) in Australia and around the World. We power one of Australia’s largest recycling programs: Containers for Change.

As an organization, we are in our third successful year of operation having grown rapidly in revenue and people. The business is undergoing massive growth through our existing recycling schemes and expanding into new states.

**Description**:
**About the role**:
If you are passionate about delivering impressive results and making an impact in the IT Operations space, this is a fantastic opportunity for you to support and lead a small close-knit team.

The IT Operations Lead will become an expert in our end-to-end system landscape and infrastructure, office equipment, internal CES devices, software and hardware licenses, and assets.

**The key deliverables of the role**:
Monitor availability of all our platforms, infrastructure, and devices to achieve SLA targets.

Manage infrastructure, platform and security alerts and events, to reduce the impact of services and technology.

Administer Infrastructure and Services on cloud platforms, such as Active Directory, o365, Exchange Online, servers (Azure, AWS, and Oracle Cloud)

Forecast and manage all IT Assets, ensuring the IT Asset Register is up to date.

With the team, manage the support, procurement and planning of:
IT hardware (e.g. laptops, meeting room tech)

Communications (e.g. mobile phones, internet)

Software licenses (e.g. office 365)

Infrastructure (e.g. Active Directory, AWS, OIC)

**The key partnership activities of the role**:
Partner with Engineering leadership, HR, and Finance. ensuring:
Their technology is integrated into the processes and tools for monitoring.

Budget control and forecasting is in place for EUC and engineering platforms (e.g. AWS)

**Support the IT Services Manager with**:
Facilitating major incident management activities and RCA.

Forecasting and measuring budget items

**Skills and Experiences**:
**About you**:
You have 3 to 5 years’ experience in lending a small IT operations or IT support team.

You have relevant experience and certification with cloud infrastructure and services.

You get satisfaction by achieving high standards.

You have a positive can-do attitude, and a passion to make an impact.

Our Values

Scheme Success is our Success.
Our mission is to accelerate recycling rates. We make decisions in the best interest of all schemes to maximise our impact for individuals, community, and the environment.

Win as a Team
The whole is greater than the sum of its parts. Great things are achieved in teams that combine the right expertise and leadership.

Make a Difference
Take initiative, take ownership. Openly communicate the outcome you want and go make it happen

Be Engaged
Reflect your passion in your work, no matter the task or challenge. Your engagement is a source of inspiration to your peers.

Do the Right Thing
Do the right thing by others and the company, and the rest will follow. Seek win-win outcomes, listen, act inclusively, and always aim for better.

For further information on CES please visit us at LinkedIn CES (Container Exchange Services): Container Exchange Services.

**Note**: You will need to have full Australian work rights to be considered for this position.