Partner Support Specialist

4 days ago

Dandenong, Australia ADI Global Distribution Full time

ADI Snap One now have the opportunity for a Partner Support Specialist to join our team in Dandenong South, Australia working Monday to Friday within a hybrid model (3 days in the office and 2 days at home).

Reporting to the Supervisor Partner Accounts the Partner Support Specialist will be responsible for supporting the external sales team, accounts and logistics throughout the APAC region by providing world class customer service and support to new and existing customers.

This role will suit an individual who is comfortable working in a fast-paced, entrepreneurial environment that is goal oriented and emphasizes accountability for delivering results. The Partner Support Specialist will perform calm under pressure while meeting customers’ needs, have an eye for details and excellent follow up.

**Key Responsibilities**
- Responsible for being the front-line point of contact for all Australia, New Zealand and other regions of APAC customers and freight forwarding intermediaries.
- Process local and International orders
- Process advance replacement orders
- Provide ETAs, shipping status and tracking information and resolve any issues.
- Process incoming payments and reconciliations.
- Perform customer account reconciliation.
- Ability to accurately input customer data; such as updating addresses and customer contacts
- Communicate and collaborate with internal departments.Facilitate signing and storage of customer agreements.

**YOU MUST HAVE**

Fluent in English with excellent written and verbal communication skills

**WE VALUE**
- Previous internal sales or customer service experience working in an electronics or consumer goods environmentExperience working within ERP systems, i.e., SAP, Salesforce.

**WHAT'S IN IT FOR YOU**
- Join us to work in a collaborative team, with the opportunity to be mentored by experienced leaders.
- Agile environment, with challenges that will drive your continued professional development.
- Hybrid working environment (3 days in the office and 2 days from home)

LI-KN1

LI-HYBRID

  • General Practitioner

    4 days ago

    Dandenong, Victoria, Australia Specialist Partners Full time $120,000 - $180,000 per year

    We're seeking experienced and motivated General Practitioners (GPs) to support our expanding GP and Aged Care health services across Melbourne's South-East and Bayside regions.You'll work collaboratively with a multidisciplinary team—including nurses, allied health professionals, and visiting specialists—to deliver comprehensive, patient-centred care to...

  • HR Business Partner

    2 weeks ago

    Dandenong, Australia Chisholm Institute Full time

    As an HR Business Partner, your key responsibilities include: - Leverage appropriate attraction and sourcing methodologies and networks to devise and enable program solutions to workforce challenges. Ensure effective project plans are established, and provide regular reporting, tracking and visibility of progress. - Develop and issue employment contracts. -...

  • Finance Business Partner

    3 days ago

    Dandenong, Australia Bunzl Full time

    **Job no**: 494915 **Work type**: Full Time **Location**: Dandenong South **Categories**: Accounting & Finance, Marketing **WHY BUNZL?** As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality, and Specialist Healthcare sectors, the opportunities we...

  • Human Resources Business Partner

    1 week ago

    Dandenong, Australia City of Greater Dandenong Full time

    **Work type** - Temporary Full Time **Location** - Dandenong **Department** - Strategic Growth and Advocacy **Human Resources (HR) Business Partner** **Band 7 $109,385 - $122,398 (per annum plus superannuation)** **Temporary full-time (12-month fixed term)** **About Us** Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers...

  • External Communications Specialist

    2 weeks ago

    Dandenong, Australia Chisholm Institute Full time

    Reporting to the Communications Team Lead, the External Communications Specialist is responsible for crafting externally focused communication plans and developing corresponding narrative, messaging and content. Exceptional cross-channel storytelling skills - written, verbal and digital - are a must, along with the ability to convey complex information in...

  • After Sales Specialist

    1 week ago

    Dandenong, Australia Reece Group Full time

    After Sales Specialist - Bathroom & Kitchen **About Reece** You probably know Reece as Australia’s largest supplier of plumbing and bathroom products. But we are much more than that. We are a leading Australian distributor of trade products to residential, commercial and infrastructure customers. We’re an ASX listed company with more than 900+...

  • Employer Engagement Partner

    2 days ago

    Dandenong, Australia genU Full time

    Location: Dandenong- Brand: Training & Employment- Date Posted: 18 Sep 2024**SALARY BANDING: $63k-$77k + 11.5% Super AND Salary Packaging options** **OPERATIONAL HOURS: Full-Time, Ongoing, 38 hours per week - 8:54am-5:00pm Monday to Friday** **LOCATON - South East Melbourne and Peninsula** **Do you want to improve your skills or kickstart your career...

  • Digital Marketing and CRM Specialist

    2 weeks ago

    Dandenong, Victoria, Australia ITW Full time $60,000 - $90,000 per year

    Direct Marketing and CRM Specialist | Drive Customer Engagement Through Innovation Are you ready to shape the future of digital marketing and CRM? Join ITW's Residential Division and help us create personalised customer experiences that drive engagement, retention, and lifetime value. About ITW A Fortune 300 Company: With over a century of innovation,...

  • Human Resources Business Partner X 2

    6 days ago

    Dandenong, Australia City of Greater Dandenong Full time

    **Work type**- Permanent Full Time - **Location**Dandenong **Band 7 $112,119 - $125,458 per annum (plus superannuation)** ** Permanent Full Time (2 positions)** ** About Us** Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district...

  • Marketing Specialist

    1 week ago

    Dandenong, Australia ITW Full time

    **“**_Together We Explore_**”** - It's not every day you find a place that gives you the opportunity to build a career as individual as you. At ITW, anything is possible. We're looking for self-starters, driven people who are curious about the world and always looking for ways to add value and make continuous improvements. Our success comes from our...