Partner Support Specialist

7 days ago


Dandenong, Australia ADI Global Distribution Full time

ADI Snap One now have the opportunity for a Partner Support Specialist to join our team in Dandenong South, Australia working Monday to Friday within a hybrid model (3 days in the office and 2 days at home).

Reporting to the Supervisor Partner Accounts the Partner Support Specialist will be responsible for supporting the external sales team, accounts and logistics throughout the APAC region by providing world class customer service and support to new and existing customers.

This role will suit an individual who is comfortable working in a fast-paced, entrepreneurial environment that is goal oriented and emphasizes accountability for delivering results. The Partner Support Specialist will perform calm under pressure while meeting customers’ needs, have an eye for details and excellent follow up.

**Key Responsibilities**
- Responsible for being the front-line point of contact for all Australia, New Zealand and other regions of APAC customers and freight forwarding intermediaries.
- Process local and International orders
- Process advance replacement orders
- Provide ETAs, shipping status and tracking information and resolve any issues.
- Process incoming payments and reconciliations.
- Perform customer account reconciliation.
- Ability to accurately input customer data; such as updating addresses and customer contacts
- Communicate and collaborate with internal departments.Facilitate signing and storage of customer agreements.

**YOU MUST HAVE**

Fluent in English with excellent written and verbal communication skills

**WE VALUE**
- Previous internal sales or customer service experience working in an electronics or consumer goods environmentExperience working within ERP systems, i.e., SAP, Salesforce.

**WHAT'S IN IT FOR YOU**
- Join us to work in a collaborative team, with the opportunity to be mentored by experienced leaders.
- Agile environment, with challenges that will drive your continued professional development.
- Hybrid working environment (3 days in the office and 2 days from home)

LI-KN1

LI-HYBRID


  • HR Business Partner

    2 weeks ago


    Dandenong, Victoria, Australia Randstad HR Partners Full time $90,000 - $120,000 per year

    Are you a skilled HR professional with a passion for resolving complex employee relations and industrial relations cases? We're looking for an experienced Temporary HR Business Partner to provide expert support for our client in a fast-paced manufacturing environment for 6-7 monthsIn this role, you will be the go-to specialist for a wide range of ER/IR...

  • Account Specialist

    4 hours ago


    Dandenong, Australia Reece Group Full time

    Account Specialist **Commercial Account Specialist **[SUBURB, STATE]** **Join the Australia’s largest supplier of plumbing and bathroom products. **(choose 3)** - A secure full-time role and start a career with a proud Australian company - Opportunity to learn new skills and create a career path through the organisation - Varied and diverse participation...

  • Marketing Specialist

    2 weeks ago


    Dandenong, Victoria, Australia Mercury Marine Full time $80,000 - $120,000 per year

    Fantastic career opportunity for a Marketing Specialist with a passion for digital and social mediaBased at the Mercury Marine Head Office in Melbourne (Southeastern Suburbs)Full Time role with an opportunity for hybrid work arrangementCompetitive salary. Benefits include on-site parking and on-site gymWho are we?Mercury Marine has been making world-class...


  • Dandenong, Australia Bunzl Full time

    **Job no**: 494915 **Work type**: Full Time **Location**: Dandenong South **Categories**: Accounting & Finance, Marketing **WHY BUNZL?** As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality, and Specialist Healthcare sectors, the opportunities we...


  • Dandenong, Australia genU Full time

    Location: Dandenong- Brand: Training & Employment- Date Posted: 18 Sep 2024**SALARY BANDING: $63k-$77k + 11.5% Super AND Salary Packaging options** **OPERATIONAL HOURS: Full-Time, Ongoing, 38 hours per week - 8:54am-5:00pm Monday to Friday** **LOCATON - South East Melbourne and Peninsula** **Do you want to improve your skills or kickstart your career...


  • Dandenong, Australia Aussie Broadband Full time

    Introduction: Why work for Aussie? For the same reason our customers love us. We are Australian operated, local from the ground up. We’re recognised for our quality, great value internet, phone and mobile services that suit the needs of Australians and we like to punch way above our weight in the industry. Our fantastic culture thrives on our values: -...


  • Dandenong, Australia Ingram Content Group Full time

    **Job Description** Job Summary**: Working alongside the IngramSpark Key Account Sales Manager (KASM), provides administrative support to all sales projects related to the IngramSpark AU business. Supports KASM with sales-related analysis, lead generation and qualification, implementation of Lead information into other platforms such as, but not limited to,...


  • Dandenong, Australia Danfoss Full time

    Requisition ID: 30484- Job Location(s): Dandenong South, AU Richlands, AU Huntingwood, AU**Danfoss - Engineering Tomorrow**: At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and...


  • Dandenong, Victoria, Australia Coates Full time $80,000 - $120,000 per year

    Take the next step in your Engineering and Sales career with CoatesField-based role with company vehicle, mobile phone, and laptopFlexible start and finish timesWork with industry-leading temporary works solutionsAt Coates, we're proud to be Australia's leading equipment and engineering solutions company — supporting major infrastructure and construction...


  • Dandenong, Victoria, Australia Coates Full time $80,000 - $120,000 per year

    About us Coates is proudly Australian owned and has a long history of supporting customers to deliver major projects. We provide end-to-end solutions across five key areas: Equipment Hire, Engineering Solutions, Industrial Solutions, Power & HVAC, and Training.Take the next step in your Engineering and Sales career with CoatesField-based role with company...