Ping Identity Support

1 week ago

Sydney, Australia GoTech Solutions Pty Ltd Full time

**About Us**:
GOSOL, IT consulting and Staffing organization, can help you enhance Technology, Digital, Project and Business Transformation. Guided by integrity and trust, we believe in offering an unparalleled experience as your Tech of choice. For businesses, this means providing you with access to the quality solution.
- Perform problem analysis to identify support call trends and problem areas.
- Create articles for the knowledge base to ensure common issues and configurations are well documented and available to employees to help promote self-service.
- Onboard new employees including provisioning of equipment and logins and orienting employees to the environment.
- Offboard of departing employees including disabling of access and collection of assets.
- Perform platform health checks
- Working knowledge of OpenID, OAuth, SAML, Federation is must
- Experience working on Linux based infrastructure along with good knowledge of python or any other scripting language like javascript
- ISAM and Microfocus understanding will be an add-on advantage.
- Great communication Skills
- Hands-on experience in ServiceNow, Jira
- CI/CD Deployment understanding will be an added advantage
- Should have basic Java Knowledge.

**Note**: Australia Citizens/PR Holders/ Work & Dependent Visa holders will be considered.

**Salary**: $80,000.00 - $100,000.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- Salary Expectation
- Visa Status / Working Rights
- Notice Period
- Experience:

- Ping Identity Support: 4 years (preferred)

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