People and Culture Executive

**How to tell if this job is the right fit**
- You wish to work in an environment where colleagues are professional, good at what they do, funny, supportive, and focused on product development and performance
- You are independent, self-directed, and value work that allows you to be creative
- You want to keep your industry knowledge ahead of the market
- You breathe digital and yearn for an environment of like-minded people

Congratulations You just found the right place.
**What In Marketing We Trust is all about**
We're a technical performance marketing agency, and we exist to solve tough problems in marketing. We bring an engineering mindset to complex marketing situations to deliver scalable performance that generates an exponential return on investment.
Trust is in our name and is our guiding principle. To deliver on our purpose, we conduct our business by the following Code of Ethics:

- Build trust through every interaction with every person
- Always deliver in the best interest of our clients
- Invest in the success of every team member
- Build long-term relationships with our partners
- Delivering these foundational codes will fund our continued growth.

**What our internal culture looks like**
Let's hear from our employees on why they chose to join and stay
- A good management team creates growth opportunities, embodies company values, and understands people's pain points
- A nice, dedicated, supportive (and funny) team with years of experience, therefore, really good at what they do
- Flexibility in working hours, working location, no micromanaging, and you can take full ownership of your work
- Very good processes and clear expectations

**Role & Mission**
The People and Culture Executive will ensure the team have confidence in the internal company processes and internal data shared with them. This will involve updating leave, issuing contracts, scheduling appraisals and other related responsibilities.
The role holds responsibility for organising and scheduling company events aimed at enhancing team retention, reinforcing company values and sharing learnings.
The overarching aim for the People and Culture Executive is to enable our remote-based company to grow quickly.
**Individual Key Objectives**
- Maintain and monitor the company systems to drive performance and reliability
- Help maintain quality standards and promote a process culture within In Marketing We Trust
- Own employee retention and achieve employee engagement

**Functional Objectives**
- Help the internal business operations run as effectively as possible
- Schedule, organise and run company events for the team
- Drive reliability in the internal processes and documentation of the company
- Maintain and monitor People and Culture systems to measure performance and track progress
- Generate knowledge and awareness of the company values and OKRs

**Responsibilities**
- Act as a point-of-contact for employees in relation to people and culture services, escalating to the Head of Corporate Services when necessary
- Work with the Head of Corporate Services and Head of Digital to coordinate training and development needs for individuals and teams
- Assist the Talent Acquisition Specialist with coordination of end-to-end recruitment including the advertisement of roles, shortlisting, interviews, selection and preparation of contracts
- Coordinate employee induction and onboarding processes
- Assist with the coordination of performance reviews,** **including giving advice and support to managers in the delivery of these reviews
- Coordinate and collate results from employee engagement surveys, including any actions to occur as a result of the feedback received
- Assist with maintaining updated versions of all HR policies, procedures, guidelines and forms
- Keep the HRIS system up to date
- Coordinate all WHS matters and Workers’ Compensation claims that may arise, including liaising with relevant managers, employees and state regulatory bodies
- Ensure compliance and maintain updated versions of all WHS policies, procedures, guidelines and forms
- Meet compliance requirements and the relevant legislation, and comply with the company’s standard documents, policies and procedures

**KPIs**
- 100% of team members receive performance-based feedback on a bi-weekly basis
- Team members receive at least 1 formal training opportunity per quarter
- 100% of stream leads receive team feedback with highlighted actions from the engagement survey once per month
- 70 eNPS
- 200 employee shoutouts/recognitions
- 100% of employees know the company values and BHAG
- Bi-annual reviews are set up and effectively run
- Bi-weekly Ethos awards presented
- Quarterly satisfaction (enthusiasm) survey to collect data ( >90% completion)

**OKRs (People, Culture, Engagement)**
**_Objective: _**_Make the team feel confident and safe in their partnership with In Marketing We Trust_
- All contracts and changes are issued to the team within a week of verbal confirmat