Customer Service

2 days ago

Penrith, Australia Talent Gauge Full time

Australian company with huge ambitions
- Supportive and collaborative team environment
- Huge scope for personal and professional growth

**About the company**

This is an opportunity to join a dynamic team in a fact paced, fun and collaborative environment, where you can genuinely build a career Our client is an Australian manufacturer and distributor of high-quality low voltage temporary lighting, exit and emergency lighting, as well as commercial, industrial and outdoor lighting solutions, engineered to suit the requirements of the Australian market.

With loads of industry experience, a strong customer focus and unparalleled engineering capability, they can deliver customised solutions to meet the needs of their customers.

**Position & Responsibilities**

Reporting to the Managing Director, you will be responsible for:

- Order processing - preparing and sending sales invoices
- Answering calls and assisting with customer enquiries
- Provide administration support to the sales team
- Organise freight
- Maintain internal databases & spreadsheets
- General administration duties as required
- An ongoing commitment to exceptional customer service

**Requirements**:
You will ideally possess the following experience, skills and abilities:

- Excellent communication skills, with demonstrated customer service experience preferably in an office-based environment.
- Enthusiastic and driven personality
- Strong organisational skills with a proven ability to multitask and work well under pressure
- Ability to work in a small team.
- Highly developed computer skills
- Knowledge of accounting principles and Accounts Payable / Receivable is desirable
- Good time management and organisational skills.
- Accuracy and attention to detail with all administrative processes.
- Strong computer skills and ability to multitasks and priorities work.
- Reliable, efficient and self-motivated.

**The Offer**

The successful applicant will receive a salary package commensurate with experience, including a base salary of $60,000 - $65,000, plus Superannuation, as well as the opportunity to join a fast-growing Australian company with huge scope for personal and professional growth.

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