Customer Service Manager

1 week ago

Penrith, Australia Baby Bunting Full time

Growing Australian business with genuine career opportunities
- Paid parental Leave, store discounts, and more
- Customer Service Manager - 3IC

Full time position, working a Tuesday to Saturday roster.

Baby Bunting is searching for talented individuals to join our store team as a 3rd In Charge.

**ABOUT THE ROLE**

In this role, you will work closely with our management team to develop your leadership abilities while helping to oversee the daily operations of our dynamic retail stores. This is just the first step in building a successful career in retail where there's no limit to your potential
- Guiding our team in educating parents on our products, demonstrating their features and benefits, fostering genuine relationships with each and every customer.
- Maintaining the store's appearance and showcasing our latest promotions.
- Ensuring that all OH&S protocols are upheld to promote a culture of safety for all.
- Managing KPIs - Safety, Sales, Loyalty, NPS.

**ABOUT YOU**
- To be successful in this role, you'll need to have a solid background in customer service and a proven track-record in meeting and beating sales targets and KPI's.
- Additionally, you'll need to have a flair for clear communication, be comfortable working in a challenging and fast-paced environment and managing and motivating others.

**BENEFITS**
- Training pathways designed to encourage personal growth and professional development.
- Amazing Team discounts.
- Paid parental leave.
- You’ll be joining a dynamic, friendly team where you’ll be challenged and supported to achieve personal and business goals.
- Employee Assistance Program.
- Competitive salary and incentives.

**DOES THIS SOUND LIKE YOUR NEXT ROLE?**

**MORE**

Join our Talent Community via the Baby Bunting careers page to stay up to date with our upcoming job opportunities.

**Please Note**
- Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
- Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.

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