Account Manager
1 week ago
**Account Manager - Digital Fundraising & Events**
Join an award-winning fundraising & marketing agency that is partnering with incredible charities across Australia to reach their fundraising & marketing goals.
This is an opportunity to influence and deliver a variety of campaigns across event fundraising, online campaigns, lead generation, digital strategy, retention, and acquisition. You will create an emotional connection, inspire action, and empower people to make a difference in the world.
- Make a real impact on charitable causes across Australia
- A collaborative, hardworking team based in North Sydney with WFH options
- Strong culture with amazing staff benefits including 7 extra days of leave + bonus birthday leave & team building days
**About the Role**:
This is your chance to join a fun, supportive, and high-performing team with a proven track record of creating some of the most successful fundraising events & campaigns to date
You will have the opportunity to work alongside and learn from some of the best in the sector and get to do so whilst making a real impact on some of the most incredible charitable causes.
In this role, you will manage a diverse portfolio of clients helping to plan, build and optimise digital campaigns in support of fundraising events and appeals.
Your ability to juggle multiple projects and timelines will be important, as will your client relationship skills. This role will also require you to have your finger on the pulse when it comes to researching and analysing sector trends and innovation.
This role will suit a passionate digital superstar, with excellent communication and project management skills, who can also build strong relationships with clients.
**Key Responsibilities**:
- Be the main point of contact for the organisation's key clients for digital campaigns
- Lead client and creative briefings, coordinate concept development to final execution, oversee implementation across multiple digital channels and ensure campaign budgets are adhered to and deadlines are met
- Work with others on integrated campaigns and take the lead on digital aspects
- Provide the highest levels of client service and nurture existing client relationships
- Manage social media and search engine marketing
- Be responsible for continuous learning and development whilst contributing to a vibrant workforce.
**Skills and Experience**:
- Exceptional customer service skills with the ability to maintain and extend client relationships.
- Excellent project management, time management, numeracy skills and attention to detail.
- Exceptional ability to build one-on-one relationships with a background in professional fundraising (events and digital campaigns ideal)
- The ability to lead, motivate and influence others
- Creative and lateral thinking
- Tertiary qualified in marketing or fundraising is preferred
**Benefits**:
- Competitive salary
- Flexible working conditions with option to work from home a few days a week
- 7 days of extra annual leave + bonus day of birthday leave
- Strong investment in your learning and professional development including attendance at industry conferences and training
- A fun, social team including regular team building days and events
**Application Process
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