Gesac - Leisure Systems Officer

Glen Eira Leisure
- Part-time
- Closing on: Sep 15 2024
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**Join the Glen Eira Leisure Team**

Are you ready to be part of a vibrant and dynamic team at the forefront of the leisure industry? Glen Eira Leisure is expanding, and we are seeking a passionate individual to help take us to the next level as we prepare for the grand reopening of the Carnegie Memorial Swimming Pool.

**Why Join Glen Eira Leisure?**
- **Culture of Excellence**: At Glen Eira Leisure, we pride ourselves on our inclusive, supportive, and collaborative environment. Our team members are our greatest asset, and we are dedicated to fostering a culture where everyone feels valued and empowered to excel.
- **Industry Leader**: We are recognised as a leader in the leisure industry, known for our innovative programs, safety and exceptional customer service. Joining our team means becoming part of an organisation that sets the standard for excellence.
- **Exciting Growth Opportunities**: As we expand our facilities and services, there has never been a more exciting time to join us. Be part of a forward-thinking organisation that is committed to continuous improvement and professional development.

**About the role**:
In this role, you will support the Leisure Systems Team Leader in the technical and functional operation, maintenance, and support of the software and systems at GEL. Your responsibilities will include ensuring that these systems operate effectively, meet the business's needs, and are fully utilised by both staff and customers. In keeping with this you will be expected to collaborate with our vendors for support and development requests.

You will also play a key role in the planning and implementation of new CRM feature sets and functional changes.

**Key responsibilities of the role include but are not limited to**:

- **System Administrator**: Act as a system administrator for PerfectGym and a variety of other vendor software utilised at GEL. No previous experience in these systems is required - however, experience with PerfectGym is favourable.
- **Feature and System Implementation**: Test and implement new feature rollouts as well as create/update internal working documentation accordingly.
- **Organisational Collaboration**: Collaborate with Council's IT department as well as external contractor support teams.
- **Systems Technician**: Maintenance, troubleshooting, and the scheduling of remote/on-site service for vendor supplied software and hardware systems.

**We Are Looking For**:

- **A Passionate Professional**: Someone who is enthusiastic and committed to delivering outstanding experiences for our community.
- **An Innovative Thinker**: Someone with a creative mind who can bring new ideas and solutions to help us stay ahead in the industry and continually improve our offerings.
- **A Team Player**: Someone who thrives in a collaborative environment and can contribute positively to our team culture.
- **A Technical Mind**: Someone that enjoys procedural troubleshooting with a focus on delivering a high level of service quality.

**Qualifications and Experience**:

- Study or experience in a computing, technician, IT support and/or similar role.
- High level knowledge of CRM back-office functions.
- Experience in troubleshooting IT software and hardware issues.
- High level understanding of API, or experience developing with API.
- Proficient in using Microsoft Office Suite.
- Current Provide First Aid Level 2 and CPR qualifications (or

willingness to obtain prior to employment).
- ** Not meeting all the requirements for this role?**

We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.

**Pre-employment checks**
standard procedure which will include:

- Employee Working with Children Check
- New National Police Record Check
- Health Declaration
- Evidence of right to work in Australia.**Closing date: 15th September 2024, 11.55pm**

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.