Precinct Operations Lead

Tennis Australia (TA) is one of the largest rights-holder, sport’s governing body and media production houses in Asia-Pacific and each year we deliver Australia’s premier sports and entertainment event, the Australian Open (AO). Employing passionate innovators from around the world and with the value of imagination underpinning everything we do, we strive to create world-leading, iconic experiences for our fans, patrons, and players. We are now looking for a permanent Precinct Operations Lead to join our team.

We believe tennis is a sport that is open for all, and we want our team to reflect the communities we work and play in. We take great pride in providing a working environment that allows people to be their authentic self and offers the flexibility that our people need to thrive both at work and at home. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.

About the role

The Precinct Operations Lead is responsible for the year-round development and planning and the implementation and management of all venue related services for the AO including Security & Access, Cleaning & Waste, PTTM, Venue and Event Operations and Vehicle Access & Parking.

In this role you will:

- In collaboration with Melbourne & Olympic Parks (M&OP), implement practical processes in the implementation of planning Project Groups, striving for continual improvement
- Work with stakeholders to develop the workforce requirements (schedules/rosters) for each of the relevant workforces for the event
- Coordinate the planning & delivery of crowd management tools and infrastructure, including but not limited to, capacity counters, tensa barriers, tensa signage, pass outs and virtual queues
- Monitor and coordinate Melbourne Park venue access requests on behalf of TA departments
- Work with M&OP on the year-round technology strategy for Car Park Operations and ensure AO requirements are maintained
- Assist with the capture and circulation of Precinct Activity, via the AO Daily Schedule and AO Daily Updates
- Perform ‘On-Ground Manager’ role during event period

About you

What you’ll bring to the role:

- 2 years’ minimum experience in event/venue management/sporting or events (favourable)
- Operational mindset, a strong results and delivery focus, with exceptional attention to detail
- Demonstrated ability to work in a face paced and time pressured environment
- Good communication skills to build relationships with a diverse range of stakeholders
- Strong organisational skills and an ability to work autonomously, solve problems and meet deadlines
- Ability to work within set budget parameters
- Ability to work in a team environment
- You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What’s to love?
- Career development with a range of formal education and on the job training opportunities
- Tickets to the Australian Open
- Health & wellbeing activities through our Thrive program
- Onsite gym & tennis facilities
- Flexible working practices
- Free car parking
- A range of discounts from our sponsorship partners

To Apply
If you think you’re up to the challenge, we’d love to hear from you A copy of the position description can be found

here.
- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

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