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Customer Service Representative

2 weeks ago

Lidcombe, Australia Kennedy Reid Full time

A global leader in sustainably moving goods
- Fantastic, supportive team with WFH Flexibility
- Close to Public Transport and Onsite Parking

**THE COMPANY**
Our client, a global leader in sustainably moving goods, partners with over 250,000 supply chains across the Globe and plays a crucial part in connecting people and businesses to our everyday life's essentials. Now looking to grow their supportive and very busy customer service team.

**THE ROLE**:

- Provide first call resolution for all customer service and logistics inquiries
- Process and amend new deliveries or cancellations
- Problem solve any account or logistics related issues
- Effectively communicate with customers in relation to their transport requests and notify of any delays to deliveries
- Focus on the customer to ensure their needs and pain points are addressed and solutions are met.
- **SALARY: $32.75 per hour + super**:

- **HOURS: Monday-Friday, 7.30am and 5pm Rota (37.5 hours)**:

- **LOCATION: Macquarie Park, NSW**:
**YOU**:

- SAP and Salesforce Experience preferred
- Previous Supply chain experience is highly regarded
- Excellent time management and organisational skills
- Ability to meet deadlines, organize and prioritize multiple tasks simultaneously while working independently
- A great attitude and willingness to learn

**How to Apply