Therapeutic Case Manager

About the role

HOW WILL I HELP?

This role’s purpose is to provide Therapeutic Case Management to young people who have transitioned to Lighthouse from Residential Care. Utilising a trauma informed practice, attachment theory, and psychoanalytic principles of emotional development to create a holistic therapeutic treatment environment, the primary duties will involve a combination of case management, delivery of individualised and community therapeutic interventions, and supporting the culture in the home through Lighthouse’s Model of Care. The Therapeutic Case Manager works within a multi-disciplinary team, including Child Protection and other Community Services to support the young people in their care. The role will be primarily based from a Lighthouse home and will support community connections.

WHAT’S IN IT FOR ME?
- Competitive pay level + Salary Packaging
- Flexible work practices
- Group reflective practice sessions
- Ongoing training and development
- Being part of a caring community, who really values you

WHAT DO I NEED TO BE SUCCESSFUL?

First and foremost, interpersonal skills are a must, with a level of maturity and understanding needed when working with those who use and support our services.

From a professional standpoint you will require:

- Certificate IV in Child, Family and Youth Intervention (Residential and out of home care) or qualifications in a related discipline and completion of mandatory units of competency (in line with minimum qualification requirements for Residential Care Staff in Victoria)
- Experience in a care-oriented role
- Demonstrated capacity to understand and work with young people, and knowledge of the unique needs of young people who are experiencing or at risk of homelessness
- Demonstrated ability to work effectively within a collaborative team approach to service planning and program implementation
- Commitment to professional and personal development in a professional context
- Ability to plan, prioritise workloads and meet deadlines as required
- Experience with conflict resolution and mediation
- Ability to stay calm and rational in challenging situations
- Excellent written and verbal communication skills

For this role you will please note you will also need:

- Current driver’s license
- Valid first aid certificate (or willingness to obtain one)
- Criminal Records check
- Current Working with Children check
- Worker and Carer Exclusion Check

Position Description : Therapeutic Case Manager - Position Description - July 2025

CONTACT PERSON

Lighthouse celebrates diversity and affirm the right of access, equity, and equality for every young person, staff member and volunteer in the Lighthouse Community. Our organisation is inclusive of all sexual orientations and gender identities. We also practice from a position of cultural safety and awareness, across diverse languages, religions, and cultures. we respect, respond and continue to learn about the unique needs of Aboriginal and Torres Strait Islander young people.

Lighthouse Foundation is a Child Safe Organisation, we are committed to a thoughtful and protective environment that supports our babies, children and young people to feel safe and respected, and to build their capacity to feel deeply cared for and important to other human beings.

Please find attached the position description.

PBA2

Profession: #Community_Services, #MentalHealth_Counseling, #Social_and_Support_Work
Sector: #Youth_and_Young_People