V- Doorways Meet and Greet Volunteer

20 hours ago


Springvale, Australia Employment Plus AU Full time

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

Participate as a member of the Springvale Doorways team, assisting people in need in the local area

Greet participants, assist with sorting the food pantry, preparing food hampers, and supporting the ER worker and Case worker on site

This position supports Doorways services across customer facing and back of house tasks. The position works in customer service scenarios with potentially vulnerable and unpredictable clients and also as part of the material aid team. Provide support with unloading trucks, checking and placing stock on shelves, assembling food hampers and providing quality customer service.

Key Tasks:
- Unloading, stacking, organising and rotation of food pantry in appropriate manner- Packing hampers for clients- Check used by dates of food stock and dispose of expired stock- Maintain fridge/freezer by regular cleaning and adjusting of temperature as needed.- Maintain clean and hygienic surroundings at all times according cleaning schedule- Report any health and safety concerns, notifiable incidents and near-misses to Site Manager and ensure any hazards and controlled until rectified- Work according to all TSA policies, procedures, WHS and COVID safe practices..- Meet & greet clients providing excellent customer service- Provide accurate information to clients- Resolve any potential conflicts with patience and resilience- Ensure client confidentiality- Assist with other tasks on request of supervisor

Personal attributes:
- Reliable and self-motivated- Fit and healthy, able to lift and carry- Well groomed, friendly and confident- Good communication skills- Team worker with a positive outlook- Good match for the team and TSA values- Good attention to detail- Identifies and follows safe work practices and ensuring the safety and well-being of self and others.-
- Enthusiasm, Reliability, and Honesty are all welcome attributes

Location is at Springvale Salvation Army site in View Street

Required time commitment Wednesdays and Thursdays from 9:30 am to 2:30pm

Required For The Position
- Complete The Salvation Army (TSA) Mission Volunteer registration, induction and training - TSA is a ChildSafe workplace.
- Integrity checks as required for the role.
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _
- Additionally, certain volunteer roles may require a National Police Check._



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