Claims & Rehabilitation Advisor

Be the trusted guide for employees navigating recovery and return to work
- Work/Life balance - Hybrid WFH and Site
- Salary Packaging benefits - Increase your take home pay

**Claims and Rehabilitation Advisor - Make a Meaningful Impact**

We’re looking for a compassionate and proactive Claims and Rehabilitation Advisor to join our team in a permanent full-time role. If you thrive on building strong relationships and guiding people through challenging times, this is your opportunity to make a real difference.

In this role, you’ll support employees through their recovery journey following a workplace injury. You will coordinate injury management and return-to-work programs, working closely with team members, managers, and healthcare providers to ensure a smooth and supportive process.

You will be the key facilitator - ensuring timely lodgement, clear communication, and ongoing support. You will also provide expert advice on legislative requirements and help drive improvements in our rehabilitation practices.

This is a role full of variety, where no two days are the same. You will work on a range of interesting claims and experience the satisfaction of helping people return to meaningful work.
If you’re a great communicator with a genuine passion for helping others, we’d love to hear from you.

**In this dynamic and rewarding role, you’ll**:

- Coordinate injury management and return-to-work programs that are tailored, effective, and empowering.
- Work closely with employees, managers, GPs, and treatment providers to ensure a smooth and supportive recovery and return to work experience.
- Facilitate the claims process with our external providers, ensuring timely lodgement, clear communication, and ongoing support.
- Provide expert guidance to staff and leaders on legislative requirements and best practices.
- Support accurate pay outcomes by calculating entitlements during recovery
- Drive continuous improvement in our claims and rehabilitation approach, helping us evolve and enhance our support systems.

**About you**
- Return to Work Coordinator Certification or equivalent qualification/experience
- Experience providing advice in workers’ compensation & injury rehabilitation/case management
- Allied Health qualifications highly desirable
- High level communication and interpersonal skills with a demonstrated ability to build constructive and effective relationships
- Proficient Microsoft office suite
- Drivers license and own vehicle for use
- Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work._

**Our Benefits**:
Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:

- $15,900 Salary packaging + $2,650 meal and entertainment allowance
- Work-Life balance - Office/site and WFH
- Mobile phone and laptop provided
- A supportive, flexible, and fun, positive team culture
- Health Insurance discounts with Medibank
- Employee Assistance Program
- Free Flu Vaccinations
- Options for additional purchased leave

**About Bolton Clarke**
Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

**How to Apply**

**Applicants must obtain Federal Police Clearance or willingness to obtain, along with this season's flu vaccination and provide Covid-19 vaccination evidence.