Knowledge Systems Specialist

Knowledge Systems Specialist

**The role**

DLA Piper understands that you're building a future. Which is why we encourage you to reach your full potential. To explore the opportunities and choices that shape your individual career journey. Here, personal growth goes hand in hand with professional development.

That's our commitment. This is your opportunity.

An exciting opportunity is currently available for a Knowledge Systems Specialist to join one of our Australian offices
- Brisbane, Melbourne, Perth or Sydney.

Reporting to our Head of Knowledge and working closely with our central Knowledge Services team this position will support legal quality, legal learning and knowledge systems platforms and processes for Australia, as well as provide overflow support for the central Knowledge Services team.

Our Knowledge function requires a strong foundation to deliver high quality legal products and services, improving our reputation as professionals and our brand. This foundation is provided by our central Knowledge teams underpinned by our strong and integrated Knowledge systems.

We would like to hear from you if you are a dedicated business support professional who values the impact of you could have on an international business to achieve it's strategic aims.

**MAIN DUTIES AND RESPONSIBILITIES**
- Legal learning support: maintaining central records of legal learning activity.
- Monitoring Australia Knowledge Team mailbox: responding to general (non-legal) and systems support queries, escalating more complex queries to other team members.
- Administering lawyer and support staff access to various online search and registration platforms.
- Knowledge systems supporting tasks, including maintaining central registers, platform reporting and process implementation.

**ABOUT YOU**
- Advanced knowledge of Microsoft Word, intermediate Excel.
- Knowledge of SharePoint and Microsoft Power Platform desirable, but not essential.
- Familiarity with document and learning management systems and content management.
- Demonstrated initiative and flexibility to work across a variety of tasks.
- Experience in a knowledge or precedent role would be helpful, but not essential.

**ABOUT US**

DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

**OUR VALUES**

In everything we do connected with our People, our Clients and our Communities, we live by these values:

- **Be Supportive** - we are compassionate and inclusive, valuing diversity and acting thoughtfully
- **Be Collaborative** - we are proactive, passionate team players investing in our relationships
- **Be Bold** - we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
- **Be Exceptional** - we are strategic and driven, exceeding standards and expectations

**DIVERSITY AND INCLUSION**

At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone's voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

**HYBRID WORKING**

**PRE-ENGAGEMENT SCREENING**

In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.

Job ID 4111