Customer Service Manager

Elgas LIMITED

**Customer Service Manager**

Sunshine Coast, QLD, Australia | req16012

**What you will enjoy doing**
- Managing an Elgas business encompassing all aspects of day-to-day depot operations, transport, customer service, sales including distributor channels, profit growth and cost management, you will be directly accountable for businesses P&L
- In addition, managing all aspects of safety within your business to ensure that all Elgas staff, contractors, drivers, customers and assets are compliant and operated in a safe manner is a component of this position
- Furthermore, you will be driving growth in your business across a variety of customer and market segments by identifying opportunities and creating strategies to improve volume and margin in creative and impactful ways
- Delivering market leading service for our customers, you will ensure every customer's touch point is a positive experience and Elgas deliver on our PSO in a safe and timely manner
- You are responsibly for leading a diverse team of Elgas staff and contractors to deliver on all business objectives and to create a culture of safety, positivity, co-operation and high performance
- Your behaviors demonstrate clear accountability for business performance, a strong desire for growth and you continually identify opportunities to innovate and deliver productivity improvements
- Daily monitoring and management of your business performance, monthly reporting to senior management and annual budgeting is key for this role

**What makes you great**
- You are in possession of a Tertiary or Business qualifications (desirable)
- In addition, you have strong experience managing a business and managing your own P&L
- Your customer focused attitude and growth mindset means your are a strong leader with previous people management that can drive and develop a high performing team
- Solid computer skills, especially with Microsoft Office programs aid you in this role
- Furthermore, you possess excellent oral and written communication skills

**Why you will love working with us**

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure - while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

**What we offer you**

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

**Have we inspired you? Lets talk about it**

So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?

**In order to apply, you must have full work rights in Australia.**

Elgas LIMITED acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.