IT Field Support Technician

6 days ago

East Melbourne, Australia Capital Radiology Full time

Capitol Health is looking for a **IT Field Support Technician **to join our larger IT function in a** Full-time **capacity. This role is responsible for providing ICT Desktop and Field Support.
- **3 days onsite between Capitol's East Melbourne Head Office + Epping Hardware site**:

- **Opportunity for development and growth within our IT function**:

- **Provide ICT Desktop and Field Support to our network of clinics**

You will provide **end user support** through a variety of channels including telephone, remote desktop and face-to-face, ensuring that all Capitol Health staff have a stable and functioning IT environment and are receiving the highest standard of IT assistance. You will be a first point of contact for our employees and act as an ambassador for the IT group and the wider Capitol Health organisation.

**Responsibilities**
- Assisting with tickets raised via the Service Desk, on-site support that they cannot resolve. This includes but is not limited to assisting with **hardware and software installs**.
- Upskilling/cross-training
- Ensure the integrity of the IT team by logging all service requests and incidents accurately and thoroughly using a best-practice ITIL approach.
- Support and promote growth initiatives across the business in order to gain competitive advantage and increase business revenue and profitability
- Provide IT end user support through a variety of channels including **Field Support** within the Capitol Health sites across Victoria.
- Assist in the adherence to quality, risk management and data security

**Selection Criteria**
- 3+ years of experience in an IT Support position with **field support experience**:

- Ability to perform in a fast-paced environment and **manage crisis situations**:

- Collaborate and develop good working relationships with multiple teams and stakeholders
- A reliable vehicle available for use Monday to Friday to **support the clinics** across Capitol Health’s **Victorian locations.**:

- Experience working in a radiology business in either the private or public sector is advantageous
- IT, supporting doctors, technical and administrative staff highly desirable
- Passion for providing outstanding customer service
- Excellent organisational and prioritisation skills
- Good communication skills, both written and verbal

**About Us**

Capitol Health is a national network of community-based medical imaging clinics including the brands: Capital Radiology, Direct Radiology, Future Medical Imaging Group, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Women's Imaging and Lime Avenue Radiology. We're a team of over 1,100 medical experts and experienced staff who put people first. We focus on providing affordable imaging services, supported by the latest technology, accessible clinics, and skilled, compassionate staff.

**We Offer**
- A dynamic team environment
- Attractive remuneration and benefits
- Paid Parental Leave
- Potential for growth
- Commitment to professional development and education
- Flexible and supportive working arrangements

**To Apply

  • Field Technician

    1 week ago

    Melbourne, Victoria, Australia Bayside Group Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Bayside GroupAbout the clientOur client is a leading provider of automated traffic enforcement solutions with multiple offices nationwide and overseas. As a result of an increase in product demand and maintenance schedule for the Melbourne branch, we are seeking an experienced...

  • Field Technician

    1 week ago

    Melbourne, Victoria, Australia Bayside Group Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Bayside GroupAbout the clientOur client is a leading provider of automated traffic enforcement solutions with multiple offices nationwide and overseas. As a result of an increase in product demand and maintenance schedule for the Melbourne branch, we are seeking an experienced...

  • Field Technician

    2 weeks ago

    Melbourne, Australia Ventia Pty Limited Full time

    **The Role** We are currently going through an exciting period of growth and a result are looking for a solid Field Technician to assist with driving our delivery on a range of telecommunications projects we have currently throughout Victoria. Located out of our Cremorne Offices in Victoria, The Field technician will assist with carrying out mission...

  • IT Field Technician

    7 days ago

    Melbourne, Australia Series Consulting Pty Ltd Full time

    **Job Summary**: We are seeking a dedicated and skilled Field Technician to join our dynamic team at Series Consulting (MSP). The Field Technician will be responsible for providing on-site technical support, installation and troubleshooting services to our clients, ensuring their systems are operational, secure, and efficient. This role involves traveling to...

  • Field Service Technician

    4 weeks ago

    Melbourne, Victoria, Australia Vortex Spas Full time

    Join to apply for the Field Service Technician role at Vortex Spas4 days ago Be among the first 25 applicantsJoin to apply for the Field Service Technician role at Vortex SpasAre you a skilled professional with a passion for customer service, technical expertise, and hands-on work?We're looking for a motivated Field Service Technician to join our team,...

  • Field Service Technician

    4 weeks ago

    Melbourne, Victoria, Australia Vortex Spas Full time

    Join to apply for the Field Service Technician role at Vortex Spas4 days ago Be among the first 25 applicantsJoin to apply for the Field Service Technician role at Vortex SpasAre you a skilled professional with a passion for customer service, technical expertise, and hands-on work?We're looking for a motivated Field Service Technician to join our team,...

  • Archaeological Field Technicians

    7 hours ago

    Melbourne, Victoria, Australia Erm Full time

    Archaeological Field Technicians (Field Based)Join to apply for theArchaeological Field Technicians (Field Based)role atERMArchaeological Field Technicians (Field Based)2 weeks ago Be among the first 25 applicantsJoin to apply for theArchaeological Field Technicians (Field Based)role atERMERMis hiringArchaeological Field Techniciansto support future needs of...

  • Field Technician

    4 days ago

    Melbourne, Victoria, Australia The Original Pc Doctor Full time

    We are looking for energetic and enthusiastic individuals. People who want to combine their skills and experience with their passion for technology and helping people with the latest gizmos and gadgets.**Field Technician**:**Partner with us in the field**:Why contract to The Original PC Doctor? I'm glad you asked. We have partnered with over 200 independent...

  • Field Service Technician

    1 week ago

    Melbourne, Victoria, Australia Nuvei Full time

    2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card...

  • Field Service Technician

    1 week ago

    Melbourne, Victoria, Australia Nuvei Full time

    2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card...