Digital Content Specialist, Web

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Opportunity

Cochlear has an opportunity for a full-time Digital Content Specialist, Web based in our Macquarie, Sydney office. In this role, the successful Digital Content Specialist will Review results against the digital marketing plan and advise areas of improvement and provides recommendations based on the digital marketing plan.

Responsibilities include:

- Update, create and maintain our corporate website pages, act as an editor for Global GSM working in Sitecore CMS
- Manage and update content assets in the global DAM
- Manage and coordinate all tasks from creation to publishing, including but not limited to cloning activities for global and country libraries, getting content approval under the respective regional and global approval processes, sending translation requests via proxy, proofreading by local designees, and making sure local approval and QM processes have been executed. Actively communicate with project stakeholders in a timely manner to resolve any issues and guarantee delivery based an agreed timeline.
- Development, creation and delivery of Campaign pages to regions and markets in agreed timeframe
- Knowledge about country and regional specific requirements and restrictions Works cross functionally with Global, EMEA, CAM, CLASA, and APAC stakeholders; works with teams to set and manage deadlines.

What makes this opportunity unique?

About You

To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Desired Skills
- Complexity Management: Ability to understand and solve problems using complex, large, or conflicting information.
- Collaboration: Builds strong partnerships and works well with others to achieve shared goals.
- Data-Driven Decision Making: Uses data and customer insights to inform decisions and shape strategy.

Certifications
- Ideally Sitecore certification or experience with a similar CMS system

Education
- Minimum of a bachelor's degree or equivalent qualification

Work Experience
- Minimum 2-3 years of experience as a content author using CMS platforms

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.