L2 Application Production Support

3 days ago

Sydney, Australia NTT DATA Full time

**Req ID**: 208264

We are currently seeking a L2 Application Production Support to join our team in Sydney, New South Wales (AU-NSW), Australia (AU).

**Roles and Responsibilities**:

- Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.

**MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB**:

- Shell Script writing experience
- Exposure to automation activities
- SQL & Unix
- Good communication

**Skills**:

- ** Problem solving** in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
- **Good communication** skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
- **Good hands on in using Unix/Linux commands**:

- One of the following Scripting languages:

- **Shell script, Perl, JavaScript or Python** etc.
- One of the following **RDBMS environments**:Sybase ASE/IQ, Oracle or DB2**.

**To simplify the requirement**
- Technical skills needed is SQL, DB, UNIX, Shell scripts, communication.
- Good L2 support experience.
- 6-10 years of experience.

**Observation from earlier interviews**
- Most often we get people who fall short of their L2 experience (not able to explain L2 scenario handled) or are weak in technical skills of UNIX and/or SQL, scripting.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

**Job Segment**:
Unix, Consulting, Database, SQL, Developer, Technology

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