Quality Systems Coordinator

**Work options**: Hybrid
- Join an iconic Wesfarmers business, leaders in Industrial & Safety supplies
- A fantastic opportunity for an ambitious individual + Ongoing career development
- Permanent Full-Time role + Greystanes location + Outstanding employee benefits

**OUR STORY**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

**YOUR OPPORTUNITY**

The **Quality Coordinator** is responsible for the ongoing maintenance, governance and continual improvement of the Quality Management System (QMS) and ISO 9001 certification. This role works across all departments, facilitating training and awareness to ensure standardised approach, that business processes are effectively documented, add value and benefit the performance and KPI’s of the business.

This role also leads customer quality tool development and support, and facilitates continuous improvement programs for the Quality, Compliance and Sustainability department and broader business.

Your key responsibilities include, but not limited to:

- Policy, Framework and QMS documentation management (incl process mapping, training)
- Continually improve the Internal Audit program, drive outcomes to deliver on quality measures and performance outcomes
- Champion QMS Steerco and management reviews
- External audit engagement, planning and successful execution
- Action customer RFI, supplier assessments and maintain sales tools (information, intranet site)
- Various continuous improvement and reporting requirements for Quality, Compliance and Sustainability department

To be successful, you will have:

- Demonstrated knowledge and oversight of Quality Management Systems, ISO 9001 standard & Certification
- Strong process mapping and documentation skills
- Experience in QMS management in fast pace, complex organisations
- High level of detail, ability to read, interpret audit results and standards
- Excellent written and oral communication (internal and external customers), includes report writing
- High level of proficiency in MS office tools, reporting & analysis (BI tools)
- Ability to manage multiple tasks, and analyse and interpret data
- Passion for quality, compliance and sustainability (ESG)

**CULTURE & BENEFITS**

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Competitive salaries and incentives
- Flexible work arrangements
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Onsite parking and novated leasing options
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more

**NEXT STEPS**

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