Aps3 Dhoas Subsidy Adviser

1 week ago

Brisbane, Australia Department of Veterans' Affairs Full time

Location: Brisbane QLD
- Contact Officer: Michael Coleman on 07 3223 8748

Are you looking for a fulfilling career where you can make a real difference in the lives of others? At the Department of Veterans’ Affairs (DVA) we are committed to supporting the Australian Government's goal of providing timely and effective support to veterans and their families. By joining the Processing and DHOAS Branch you will be integral to ensuring this vision becomes a reality.

Working for the DVA provides a range of benefits, including job security, competitive salaries, career development, job satisfaction, work-life balance, and a diverse and inclusive workplace.

We are looking for enthusiastic and talented individuals who strive to achieve quality results in a scheduled environment in order to achieve positive outcomes for veterans and their families. In this role you will be responsible for delivering high quality customer service results through determining eligibility and entitlements, processing subsidy certificates and payments, and monitoring member’s ongoing entitlements. Training for this role will be provided upon commencement of employment.

**Duties**:

- Calculate subsidy entitlement accurately for payments to clients;
- Handle and respond to telephone and written queries in a scheduled environment, including interpreting process and translate the meaning to client within KPI timeframes;
- As required process notifications of Change of Circumstances to ensure accurate subsidy payments to clients;
- Administrative duties including mail and record management, and other ad hoc tasks as directed;
- Participate in team meetings and one on one discussions;
- Participate in the Quality Control framework, including a demonstrated ability to accept and act on feedback; and
- Other ad hoc tasks as directed.

**Eligibility**:
Applicants must be an Australian citizen to apply.

**Notes**:
A merit pool will be established that may be used to fill similar positions within the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

  • Aps3 Subsidy Officer

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Federal Government Department | Brisbane CBD | 12 month contract | Attractive hourly rate **Your new company** Exciting opportunity to join a Federal Government Department that assists Australian Defence workers get grants and funding to reduce their home loan repayments. **Your new role** - Calculate subsidy entitlement and Subsidy Authorisation Requests...

  • Project Disputes Associate Lawyer

    4 weeks ago

    Brisbane, Queensland, Australia Law Staff Full time

    OverviewConstruction Lawyer opportunity with Law Staff in Brisbane City, Queensland, Australia. Join a highly respected Australian law firm renowned for its collaborative culture and strong reputation. You will be part of the Construction Team, working closely with Partners to deliver strategic legal advice on high‑profile matters.ResponsibilitiesManaging...

  • Project Disputes Associate Lawyer

    4 weeks ago

    Brisbane, Queensland, Australia Law Staff Full time

    OverviewConstruction Lawyer opportunity with Law Staff in Brisbane City, Queensland, Australia. Join a highly respected Australian law firm renowned for its collaborative culture and strong reputation. You will be part of the Construction Team, working closely with Partners to deliver strategic legal advice on high‑profile matters.ResponsibilitiesManaging...

  • Maintenance Controller Passenger

    7 days ago

    Brisbane, Queensland, Australia SG Fleet AU Full time $60,000 - $120,000 per year

    About The Role…This position is responsible for providing effective cost-controlled maintenance support for all Clients, while maintaining a level of exceptional product support and service to clients. Respond promptly to all maintenance calls and e-mails, access required levels of work with authorised repairers, and provide appropriate repair...

  • Manager, Business Services

    2 days ago

    Brisbane, Australia FTI Consulting, Inc. Full time

    **About FTI Consulting** FTI Consulting is a leading global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries, our broad and diverse team of award-winning experts advise their clients when they are facing their most significant opportunities...

  • Registered Nurse Julia Creek

    2 days ago

    Brisbane, Queensland, Australia Queensland Government Full time $82,753 - $106,144 per year

    North West Hospital and Health Service (HHS)Unique locationsFriendly communitiesRegional, rural and remote $$$ incentivesWorking with usFor 1 year will get you an isolation bonus of AUD$3,500. If you stay for 2 years you will get AUD$10,500... and for your 3rd year (and every year after that) you will get AUD$7,000.Base salary ranges between $82,753 and...

  • People Advisor

    2 weeks ago

    Brisbane, Queensland, Australia Bupa Australia Full time $80,000 - $120,000 per year

    We are currently on the lookout for a People Advisor to join our team on a 3-month fixed term contract.If you have a proven track record of success, strong communication and interpersonal skills, and a passion for HR, we want to hear from youIn this role, you will primarily be responsible for the effective case management of employee related matters....

  • Graduate Program – Economic

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    About the Role FTI Consulting is home to one of the world's leading economic and financial consulting practices, helping clientsunderstand today's economic, financial, and regulatory opportunities and challenges.We provide evidence-based critical insight and analysis on a range of economic issues impacting the community.Weadvise the public and private...

  • Head Of Financial Crime Compliance

    4 weeks ago

    Brisbane, Queensland, Australia At Full time

    Add expected salary to your profile for insights This is a Senior Leadership position based in Auckland, New Zealand within the second line of defence risk management function, charged with safeguarding the integrity, reputation, and operations of Westpac New Zealand Ltd.Reporting directly to the Chief Risk Officer, this role will be responsible for leading...

  • Senior Consultant, Healthcare

    3 weeks ago

    Brisbane, Queensland, Australia FTI Consulting Full time

    Are you passionate about making a difference in the health and human services sector? Do you thrive in a dynamic, agile environment? If so, FTI Consulting is the place for you.About The RoleAt FTI Consulting, we are dedicated to transforming the health and human services sector. As a specialised consulting firm, we offer a unique environment that combines...